Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ivy Johnston

LAVERTON,VIC

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

13
13
years of professional experience

Work History

Administration Assistant

J Doolan Removals
07.2022 - 12.2022
  • Opened up office. Answering phones, doing invoices. Taking Cheques to bank for deposit. Doing Inventory when it came in to storage. Processing credit card payment's.
  • Assisted development and implementation of new administrative procedures
  • Processed customer orders accurately and within agreed timeframes to meet service standards
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
  • Restocked supplies and placed purchase orders to maintain adequate stock levels

Essential Services Assistant

Villa Maria Catholic Homes
11.2009 - 07.2022
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Have manual handling infection control and fire training. Labeling of client's clothes.

  • Maintained excellent attendance record, consistently arriving to work on time.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Skilled at working independently and collaboratively in team environment
  • Excellent communication skills, both verbal and written
  • Organized and detail-oriented with a strong work ethic
  • Resolved problems, improved operations and provided exceptional service
  • Worked well in a team setting, providing support and guidance
  • Demonstrated respect, friendliness and willingness to help wherever needed

Education

No Degree - Year 10

The University High School
Parkville, VIC
04.1980

Skills

  • Training and Development
  • Customer Relations
  • Sorting and Labeling
  • Document Scanning
  • Inventory Supplies
  • Telephone Reception
  • Office Cleanliness
  • Set Appointments
  • Computers and Technology

Timeline

Administration Assistant

J Doolan Removals
07.2022 - 12.2022

Essential Services Assistant

Villa Maria Catholic Homes
11.2009 - 07.2022

No Degree - Year 10

The University High School
Ivy Johnston