IVY MOSS
Warragul,VIC
Summary
Dedicated professional with experience at Lissys Little Beauty, adept in maintaining hygienic work environments and enhancing client satisfaction through attentiveness. Excelled in multitasking and organization, demonstrating a strong work ethic and reliability. Proven ability in using critical thinking for problem-solving, ensuring a safe and efficient workplace. CPR certified, committed to fostering positive experiences.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Babysitter
Family's in My Local Area
01.2021 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Reassured children when upset providing emotional support and stability.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
- Maintained open communication with parents about daily activities, behaviours, and concerns.
Beautician Assistant
Lissys Little Beauty
10.2022 - 12.2022
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Reduced wait times for clients by promptly preparing treatment rooms between appointments.
- Received positive feedback from clients for attentiveness and professionalism during their salon visits.
- Built strong rapport with clients through friendly interaction, active listening, and anticipating their needs.
- Efficiently handled front desk duties such as answering phone calls, booking appointments, and processing payments when required.
- Demonstrated excellent time management skills by efficiently managing multiple tasks simultaneously while maintaining high-quality service standards.
- Played a key role in maintaining a welcoming atmosphere within the salon by greeting all clients warmly upon arrival.
- Answered telephone calls to provide information and schedule new appointments.
- Answered phone calls and emails to schedule client appointments.
- Used social media platforms to promote salon and services.
Education
Associate Degree in Legal Practice (Paralegal) - Law
RMIT University
Melbourne, VIC12-2027
High School Diploma -
Warragul Regional College
Warragul, VIC11-2024
Skills
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Reliability
- Following directions
- Critical thinking
- Reliability and punctuality
- Flexible scheduling
- Maintaining safe environment
Certification
- First Aid Certification
Timeline
Beautician Assistant
Lissys Little Beauty
10.2022 - 12.2022
Babysitter
Family's in My Local Area
01.2021 - Current
- First Aid Certification
Associate Degree in Legal Practice (Paralegal) - Law
RMIT University
High School Diploma -
Warragul Regional College
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