IVY MUTAI
Melbourne,Australia
Summary
Driven by a commitment to excellence, I leveraged my exceptional communication skills and problem-solving abilities at KEDSolutions to enhance client well-being and community participation. A reliable team player, I excel in fast-paced environments, consistently achieving goals and promoting safe practices. My proactive approach and quick learning ability set me apart, making significant contributions to team success.
Overview
3
3
years of professional experience
Work History
Disability Support
KEDSolutions
Tarneit, Australia
12.2022 - Current
- Working with several clients needing both physical and mental health support
- Managing and administering medication
- Assisting clients to meet their goals by adhering to their support plans
- Providing mentoring and skill development by encouraging the clients to explore their interests
- Providing support with activities of daily living and personal care including showering, dressing and feeding etc
- Supporting clients in community participation programs in accordance to their needs
- Monitoring and reporting clients progress through documentation such as behavior charts, monthly reports, case notes, positive behavior support plans
- Ensure charting and documentations is completed timely
Front of house/ waitress
Nicosia Turkish Restaurant
Malvern, Australia
05.2022 - Current
- Providing exceptional customer service, demonstrating strong communication and problem-solving skills in a fast-paced environment
- Developing empathy and patience through consistent interaction with diverse customers, including those with special requests or complaints
- Efficiently managing multiple tasks and prioritized responsibilities, ensuring timely service and customer satisfaction
- Working collaboratively with team members to ensure smooth operations and address any issues promptly
Education
Bachelor of - Nutrition
JOMO KENYATTA UNIVERSITY OF AGRICULTURE AND TECHNO
KENYA Msc - Nutrition
Deakin University
Melbourne, VICCertificate IV - Disability
Certificate - Manual Handling
Skills
- Excellent communication, both written and verbal
- Time-conscious
- Reliable
- Team player
- Outcome-driven
- Proactive
- Ability to solve problems and make decisions on the go
- Ability to organize and plan work well,
- Committed to promoting and maintaining safe work practices
- Ability to learn quickly
- Courageous
- Self-motivated
- Positive attitude
- Willingness to learn
References
Available on request
Hobbies and Interests
- Community service
- Traveling
- Swimming
Career Aim
My goals include working diligently and harmoniously with participants of an organization towards achieving organizational, individual and societal goals while acquiring skills, knowledge and experience. I am a reliable team player who possesses excellent interpersonal relationship, management and communication skills. I am honest, committed, healthy, physically fit and able to multi-task while performing high demanding duties.
Languages
Swahili
Professional
English
Professional
Timeline
Disability Support
KEDSolutions
12.2022 - Current
Front of house/ waitress
Nicosia Turkish Restaurant
05.2022 - Current
Bachelor of - Nutrition
JOMO KENYATTA UNIVERSITY OF AGRICULTURE AND TECHNO
Msc - Nutrition
Deakin University
Certificate IV - Disability
Certificate - Manual Handling
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