Ivy-Rose Bridge
Forest Lake ,QLD
Summary
Hello, Im a Highly motivated individual with a passion for making a positive impact. Strong background in customer service and a genuine desire to help others. Consistently strives to exceed expectations. Excellent communication skills to effectively connect with people from diverse backgrounds, fostering strong relationships and ensuring customer satisfaction. Seeking an opportunity to utilize skills and dedication to contribute to a team-oriented environment focused on delivering exceptional results.
Overview
5
5
years of professional experience
Work History
Retail
Kmart
06.2024 - Current
- Optimized retail spaces with effective product displays, improving customer flow and increasing sales.
- Improved customer satisfaction by providing timely and courteous service in a busy retail setting.
- Maximized revenue generation with upselling techniques
- Boosted retail sales through effective product demonstrations and educating clients on proper application techniques.
- Decanted product loads, sort stock, put products on shop floor and pack away in stock room
FOH/animal caretaker
The bearded dragon hotel
09.2021 - Current
- Operated cash registers to handle both cash and card transactions, providing customers with appropriate change and receipts
- Maintained dining and food service areas to maximize safety and cleanliness
- Provided exceptional service that reflects the restaurants standards and core values
- Demonstrated proficient knowledge on menus, services and promotions to assist customers and team members
- Complied with alcohol service standards and legal requirements to prevent incidents and overserving
- Maintained presence throughout meals to assist customers with additional food and beverage requests
- Asked customers about meals to assess satisfaction and collect vital feedback
- Monitored safety of every animal to prevent injuries from environmental hazards
- Promote optimal health by feeding and providing clean water daily schedule
- Set boundaries through disciplinary teaching and treat training
- Administer correct dosage of medication to animals
child care school based traineeship
Imagine childcare center
03.2020 - 11.2021
- Cared for children of various ages, assisting with feeding, dressing and daily activities
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions
- Implemented positive guidance strategies to encourage children and improve behavior
- Recorded child behavior, food and medication information for supervisors
- Assisted children in development of social, communication and problem solving skills
Education
High School - undefined
Beaudesert state high school
beaudesert01.2021
Skills
- Customer Engagement Techniques
- Versatile Team Player
- Clear communication
- Effective Team Collaborator
- Dynamic Time Management
- Sales Enhancement Techniques
Timeline
Retail
Kmart
06.2024 - Current
FOH/animal caretaker
The bearded dragon hotel
09.2021 - Current
child care school based traineeship
Imagine childcare center
03.2020 - 11.2021
High School - undefined
Beaudesert state high school
Similar Profiles
Aya MouslemaniAya Mouslemani
Retail Worker at KmartRetail Worker at Kmart
Noah HorganNoah Horgan
Customer Service Cashier at KmartCustomer Service Cashier at Kmart
Samuel BaileySamuel Bailey
Retail Worker/ Casual at KmartRetail Worker/ Casual at Kmart