Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

IVY TAFA

Summary

My interests include beauty therapy and project coordination. I genuinely enjoy connecting with people—whether it’s making someone feel confident through a beauty service, lending a listening ear, or helping bring a community project to life. I believe great customer service is about more than meeting needs; it’s about making every person feel valued, understood, and cared for. My passion for helping others drives me to create positive, lasting experiences in every interaction.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Project Coordinator

Nekawa
12.2024 - Current
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Prepared meeting agendas and minutes for distribution and record keeping.

Salon Coordinator

Milque Spa
10.2024 - 12.2024
  • Scheduled appointments by phone, email and in person and recommended additional services.
  • Maintained client waiting area, ensuring that it was kept clean at all times.
  • Facilitated smooth transitions between appointments by coordinating stylist availability and managing wait times effectively.
  • Resolved client concerns professionally and promptly, fostering positive relationships and repeat business.
  • Managing Team/Staff day to day responsibilities and meetings
  • Social Media planner

Beauty/Skin Therapist

Pure Indulgence Garden City
08.2022 - 07.2023
  • Day to day administration, product sales, spa therapist.

Beauty Therapist

La Spa Parisian Luxury French Beauty Salon Brisbane
05.2018 - 06.2022
  • Ensured smooth running of day-to-day activities including handling appointments, reception, stock taking, tanning, spa therapy, manager duties and day to day administration.

Receptionist

Lions Club
05.2018 - 06.2022
  • Ensured smooth running of day-to-day activities including handling appointments, reception and waitressing/bartending.

Barista

McDonalds
09.2013 - 07.2016
  • Coffee making, customer service, handling cash register.

Education

Diploma - Beauty Therapy & Screen and Media

The French Beauty Academy

QCE Certificate - undefined

Woodridge State High School
12.2014

Certificate III - Entrepreneurship And New Business

Designer Life
Brisbane, QLD
06-2025

Skills

  • Excellent people and communication skills whether in a team-work environment or serving others
  • Extensive knowledge of beauty products, techniques, and trends, with a strong ability to research and analyze information
  • Strong management skills including overseeing staff and looking after a salon

Certification

  • Certificate II in Hairdressing
  • Certificate II in Music
  • Certificate II in Retail
  • Certificate II in Workplace Practices
  • Certificate I in Work Education
  • RSA Certificate

Timeline

Project Coordinator

Nekawa
12.2024 - Current

Salon Coordinator

Milque Spa
10.2024 - 12.2024

Beauty/Skin Therapist

Pure Indulgence Garden City
08.2022 - 07.2023

Beauty Therapist

La Spa Parisian Luxury French Beauty Salon Brisbane
05.2018 - 06.2022

Receptionist

Lions Club
05.2018 - 06.2022

Barista

McDonalds
09.2013 - 07.2016

QCE Certificate - undefined

Woodridge State High School

Diploma - Beauty Therapy & Screen and Media

The French Beauty Academy

Certificate III - Entrepreneurship And New Business

Designer Life
IVY TAFA