IVY WATHIGO
Forest Lake,Australia
Summary
I am an accomplished and enthusiastic professional with proven experience in providing excellent selfless service and personal support to the less privileged which focused on their welfare, wants, needs and preferences. I aim to help myself and others achieve the very best through quality service delivery, fostering company services and business growth to the highest standards. Possess the ability to work under pressure, while staying focused on providing the best standard of care to every patient. Constantly maintaining a positive attitude towards clients, their family, staff, visitors and others. I seek a challenging position within a challenging and fast-paced environment where I can fully utilize my existing strengths and expand my formidable skills, all to provide a meaningful contribution to the organization I work for.
Overview
1
1
year of professional experience
1
1
Certification
Work History
SUPPORT WORKER
BRANCHES LIMITED SUPPORT
01.2023
- Assist individuals with activities of daily living, such as bathing, dressing, grooming, and toileting
- Provide support in maintaining personal hygiene and health
- Help individuals with disabilities move around safely
- Provide assistance with transfers, mobility aids, and exercises as prescribed
- Assist individuals in accessing community resources and services
- Respect and embrace diversity in the provision of care
- Report observations, incidents, and progress to relevant stakeholders
- Be prepared to handle crises and emergencies appropriately.
SUPPORT WORKER
Wellness Unit Foreign Affairs Kenya
01.2023
- Provided personal care, emotional support, and assisted with daily living activities to maintain the physical and mental well-being of clients
- Collaborated closely with healthcare professionals and colleagues to create and execute individualized care plans tailored to the unique needs and circumstances of clients
- Promoted community integration and social participation by organizing wellness activities and cultural events that catered to the diverse backgrounds of those served by the organization
- Ensured the safety and security of clients while supporting their independence and preserving their dignity
- Documented and maintained comprehensive records of clients' progress, changes in their condition, and any pertinent information to facilitate coordinated care.
COMMUNITY YOUTH SUPPORT WORKER
Tumaini Children’s Home for the Unsheltered
01.2019 - 01.2020
- Providing Support for service users
- Providing support with the day-to-day running of finances and activities
- Administrative duties
- Personal care
- Meal preparations
- Community access
- Mentoring the children and teaching them the core valuable values of life.
Education
Advanced Diploma in Community Sector Management -
Brisbane College
05.2024
Diploma in International Relation and Diplomacy -
Riara University
01.2023
Certificate in Culinary Arts -
Strarthmore University
01.2020
Skills
- Client-orientated mindset, excellent communications skills, ability to build productive interpersonal relationships with stakeholders at all levels
- Extensive experience in performing a range of administrative duties, including record management, data entry, inbound and outbound communication in person, by phone and mail, correspondence management, and filing
- Outstanding organizational, result driven, time-management and prioritization skills resulting in an ability to consistently deliver intended results
- Strong team player and equally effective as an individual in unsupervised assignments
- Able to implement appropriate de-escalation techniques to ensure the safety of clients and others
- High level of skill in computer operation including the effective use of a wide range of programs including Microsoft Office Suite (Word, Excel, PowerPoint) as well as various industry-related applications
- Familiar with systems that make living spaces more accessible for clients with disabilities
- Databases and data management (generating reports, inputting data in a timely manner)
- Competent in operating and assisting clients with mobility aids, including wheelchairs, walkers, and transfer equipment
- Adaptability and Flexibility
- Team Collaboration and Coordination
- FIRST AID/ CPR
- Good oral and written communication skills
- Quality Management and Service Delivery
- Manual Handling and Driver License
- Client Focus
- Emotional and Behavioral Support
- Accountability and dependability
- Budgeting and Financial Management
References
Available on request
Certification
Certificate III
Driving licence
Languages
English
Full Professional
Swahili
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
SUPPORT WORKER
BRANCHES LIMITED SUPPORT
01.2023
SUPPORT WORKER
Wellness Unit Foreign Affairs Kenya
01.2023
COMMUNITY YOUTH SUPPORT WORKER
Tumaini Children’s Home for the Unsheltered
01.2019 - 01.2020
Advanced Diploma in Community Sector Management -
Brisbane College
Diploma in International Relation and Diplomacy -
Riara University
Certificate in Culinary Arts -
Strarthmore University
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