Iwan Odisho

Ambitious, career-focused job seeker, quick learner with academic background , anxious to obtain an IT support officer or CyberSecurity position to apply solid knowledge of Information technology and Cybersecurity to achieve a company goals.

• Install and configure computer hardware, software, systems, networks, printers, and scanners
• Monitor and maintain computer systems and networks to ensure optimal performance
• Respond promptly to service issues and user requests, providing effective system and technical solutions
• Collaborate with external vendors to expedite issue resolution covered under service agreements
• Provide technical and system functional support across the group, addressing user concerns in person or over the phone
• Set up user accounts for new employees and contractors
• Repair or replace equipment as required, ensuring a reliable and efficient computing environment
• Test and evaluate new technology to improve existing infrastructure
• Assist with the setup and coordination of onboarding and offboarding processes for employees ensuring a smooth transition of IT resources
• Help migrate user data if required
• Provide system administration responsibilities for all of the systems within the group