Summary
Overview
Work History
Education
Skills
Timeline
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Iwona Telok

Summary

Self-motivated,energetic and hardworking person with extensive experience in customer service and hospitality industries. I work effectively both within a team and individually.

Overview

12
12
years of professional experience

Work History

Housekeeping Manager

Adimprove Exclusive Cleaning Service
04.2018 - 08.2020
  • Managed team productivity and workflow to exceed quality standards.
  • Coordinated household cleaning service operations and managed client relations.

Cleaner

Self Employed Services
02.2011 - 02.2018
  • Delivered quality customer service to address urgent needs and cleaning requests.

Childcare Worker

Daycare & Preschool
09.2010 - 12.2011
  • Applied positive behavior management techniques to enhance social interactions and emotional development.

Shop Assistant

Fashion And Beauty Store
05.2009 - 08.2010
  • Completed daily tasks accurately and on-time to support shop needs.
  • Greeted customers entering store and offered assistance with requirements.

Education

The Makeup Artist Academy
Sydney, NSW
2022

Australian International College of English
Sydney, NSW
2012

Psychology

Academy of Technology And Humanities
Poland
11.2010

Skills

  • Customer service
  • Communication
  • Teamwork
  • Work ethic
  • Driver license
  • Languages ( English,Polish)

Timeline

Housekeeping Manager

Adimprove Exclusive Cleaning Service
04.2018 - 08.2020

Cleaner

Self Employed Services
02.2011 - 02.2018

Childcare Worker

Daycare & Preschool
09.2010 - 12.2011

Shop Assistant

Fashion And Beauty Store
05.2009 - 08.2010

The Makeup Artist Academy

Australian International College of English

Psychology

Academy of Technology And Humanities

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Iwona Telok