Iyaan Wali
10/1 Rouseabout Street Lawson
Summary
I am a jack of all trades and have gained experience in multiple arenas including Sales, Admin, Customer Service, Management and more. This sort of training has provided me with many key skills such as being able to adapt to several different situations and environments across different industries. In addition to this, I am dependable, disciplined and sociable making me the perfect candidate for any position.
Overview
7
7
years of professional experience
Work History
NCA Parking Enforcement Officer
Carepark
05.2024 - 07.2024
- Enhanced public safety by patrolling assigned areas and enforcing parking regulations.
- Wrote and issues citations or warnings to owners of vehicles.
- Responded to calls in both routine and emergency situations.
- Improved traffic flow through diligent monitoring and enforcement of parking restrictions.
- Assisted motorists with locating legal parking spaces, promoting positive community relations.
Sales Associate
Orangetheory Fitness Gungahlin
09.2023 - 11.2023
- Assisted customers with sales and service needs.
- Helped customers navigate studio, complete sales, and process returns
- Resolved concerns using strong communication and conflict management skills combined with expert sales abilities
- Created memorable customer experiences by offering personalized sales support
- Informed customers of promotions and special offers to increase sales
- Adapted to changing priorities and unexpected situations with calm demeanour
Store Manager
Bell's Drycleaner
05.2022 - 09.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Provided consistent feedback and training to empower team members in confident and personable service-delivery
- Met business and customer needs consistently, properly organizing schedules, inventory, and team assignments to handle expected demands
- Identified new opportunities to increase sales and achieve store targets
Crew Member
KFC Hawker
08.2019 - 05.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Delivered exceptional service to every guest with consistent use of company-customer relations strategies
- Upheld high professional standards to achieve performance targets
- Cross-trained in multiple positions to assist during busy periods
- Personalized guest experiences, going the extra mile to satisfy customer needs.
After-school Sports Coordinator
Brindabella Christian College
09.2017 - 11.2019
- Coordinated sports events successfully, ensuring timely scheduling, venue preparation, and equipment availability.
- Protected students and staff with consistently enforced behaviour rules
- Improved behaviour of children under care by modelling responses to situations and reinforcing good choices
- Supported children's emotional and social development, encouraging empathy and positive views
- Balanced rest, play, and learning with effective scheduling.
Education
Bachelor of Business Informatics Business/Information Technology -
University of Canberra
Canberra, Australian Capital Territory11.2025
Skills
- Business Development
- Sales Development
- Performance Management
- Workforce Management
- Problem-Solving
- Time Management
- Product Sales
- Retail Store Operations
- Customer Service
Languages
English
Native or Bilingual
Pashto
Native or Bilingual
Urdu
Native or Bilingual
Timeline
NCA Parking Enforcement Officer
Carepark
05.2024 - 07.2024
Sales Associate
Orangetheory Fitness Gungahlin
09.2023 - 11.2023
Store Manager
Bell's Drycleaner
05.2022 - 09.2023
Crew Member
KFC Hawker
08.2019 - 05.2022
After-school Sports Coordinator
Brindabella Christian College
09.2017 - 11.2019
Bachelor of Business Informatics Business/Information Technology -
University of Canberra
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