Chemistry
Izabela Figueredo
Chermside,QLD
Summary
Enthusiastic, friendly and reliable professional takes pride in providing excellent customer service and creating memorable experiences. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
1
1
year of professional experience
13
13
years of post-secondary education
3
3
Languages
Work History
Waitress
Cinco Bistro
Camp Hill , QLD
03.2023 - 04.2023
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
Babysitter
Claudijane
Vila Mariana, São Paulo
09.2022 - 11.2022
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Taught children to organize toys, wash hands, and share by leading by example.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Waitress
Gula Gula
Jardim Paulista , São Paulo
07.2022 - 09.2022
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
Education
High School Diploma -
Colégio Concórdia
São Paulo 01.2009 - 12.2021
Skills
Public personality
Guest relations management
Hospitality service expertise
Performance improvement
Sales expertise
Interests
Geopolitics
Art
Books
Timeline
Waitress
Cinco Bistro
03.2023 - 04.2023
Babysitter
Claudijane
09.2022 - 11.2022
Waitress
Gula Gula
07.2022 - 09.2022
High School Diploma -
Colégio Concórdia
01.2009 - 12.2021