Izabella Hayes
Gordon
Summary
Proactive and innovative, with a proven track record at St. Anthony's Parish Primary School OOSCA for enhancing children's social skills and ensuring a nurturing environment. Excelled in multitasking at McDonald's, elevating customer service standards. Skilled in Microsoft Office and adept at fostering strong relationships, I prioritize efficiency and creativity in problem-solving.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Child Care Worker
St. Anthony's Parish Primary School OOSCA
04.2024 - Current
- Maintained a safe and clean environment for the children by adhering to health and safety protocols.
- Established rapport with parents during pick-up and drop-off times, fostering open lines of communication.
- Enhanced children''s social skills by facilitating group activities and promoting positive interactions.
- Observed play activities to identify positive behaviours and areas in need of improvement, implementing behaviour redirection where appropriate.
- Managed daily routines, including meal preparation and nap times, ensuring a structured and nurturing environment for the children.
- Coordinated with other staff members to plan and execute special events, such as holiday parties and community outreach programs.
- Assisted children with special needs by effectively implementing accommodations for their success in various tasks.
- Worked closely with fellow staff members in developing and implementing educational and recreational activities.
- Handled daily administrative tasks efficiently to minimize time away from children.
Crew Member
Mcdonalds
03.2019 - 11.2021
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Enhanced customer experiences by quickly addressing and resolving complaints.
Education
High School Diploma -
St. Mary Mackillop College Canberra
Isabella Plains, ACT01-2023
Skills
- Quick learner of new software tools and processes
- Able to prioritise tasks effectively, ensuring efficient allocation of time and resources to maximise productivity
- A creative thinker, able to conceptualise innovative solutions for complex problems
- Maintained strong relations with clients and fellow team members
- Microsoft office (Outlook, Word, Excel, Power-point)
- Google Workspace (Drive, Pages, Sheets)
- Canva
Certification
- First Aid and CPR Certification
- WWVP Card
Timeline
Child Care Worker
St. Anthony's Parish Primary School OOSCA
04.2024 - Current
Crew Member
Mcdonalds
03.2019 - 11.2021
- First Aid and CPR Certification
- WWVP Card
High School Diploma -
St. Mary Mackillop College Canberra
Similar Profiles
Lara ContiLara Conti
Teacher at St Anthony's Catholic Parish Primary SchoolTeacher at St Anthony's Catholic Parish Primary School
Paiten GorriePaiten Gorrie
Educator Assistant at St Anthony's Primary School OSHCEducator Assistant at St Anthony's Primary School OSHC
Penni WiltonPenni Wilton
Enrolment Officer/School Administration at St Macartan's Parish Primary SchoolEnrolment Officer/School Administration at St Macartan's Parish Primary School