Film
IZABELLA RIZZO
Undergraduate Student
Newtown,NSW
Summary
Currently in second year of studying at the University of Sydney. Over 3 years of retail experience at Born to Party Mosman. Enthusiastic and eager to contribute to a team and hone customer service skills. Motivated to learn, grow and excel in any working environment. Strengthens in creating an exceptional customer experience and in helping create a pleasant environment in a fast paced work place.
Overview
7
7
years of post-secondary education
4
4
years of professional experience
Work History
Casual Retail Member
Born To Party
Sydney, NSW
08.2017 - Current
- Adhered to social distancing protocols and wore mask or face shield at all times.
- Developed and maintained courteous and effective working relationships.
- Served customers in a friendly, efficient manner following outlined steps of service.
- Maintained excellent attendance record, consistently arriving to work on time.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Helped customers complete purchases, locate items and created a unique customer experience.
- Restocked, arranged and organized merchandise on shelving to drive product sales.
- Provided primary customer support to internal and external customers in fast-paced environment.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Bachelor of Arts - Film Studies and English
University Of Sydney
Sydney NSW 02.2020 - Current
High School Diploma -
Loreto Kirribilli
Kirribilli, NSW 01.2017 - 09.2019
High School Diploma -
Australian International School Singapore
Singapore 01.2014 - 12.2016
Skills
Retail services
undefinedAdditional Information
- Awards & Honors: , The Loreto Kirribilli Award, President's Medallion for Outstanding Contribution and Spirit, The Magis Award, Nomination for the Archbishop of Sydney Award for Student Excellence, Year 12 Achievement in Extension English Award Extracurricular Activities: Production Captain, Rowing Squad, Benenson Society , Red Cross Volunteering , North Sydney Parish Volunteering, Basketball Squad, SRC representative , School Production Council Australian International School Singapore Singapore, Singapore Completed coursework towards High School Diploma (Dec 2016) Extracurricular Activities: Basketball Team, Year 8 Student Representative Customer Service and Retail Experience Ability in Writing Collaboration and an Efficient Learner
Interests
Reading
Drama
Timeline
Bachelor of Arts - Film Studies and English
University Of Sydney
02.2020 - Current
Casual Retail Member
Born To Party
08.2017 - Current
High School Diploma -
Loreto Kirribilli
01.2017 - 09.2019
High School Diploma -
Australian International School Singapore
01.2014 - 12.2016
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