Izabelle Arundell
Mona Vale,NSW
Summary
Creative and knowledgeable Florist with an extensive 9-year background in progressive roles. Proven expertise in floral design principles, techniques to achieve harmonious balance and inspired artistic elements ,offering extensive knowledge in flowers and plants..
I pride myself as a hardworking and passionate job seeker with strong organizational skills eager to secure any position.
Ready to help team achieve company goals.
Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Senior Florist
HERMETICA FLOWERS
08.2020 - Current
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Ensured store cleanliness and visual appeal by regularly maintaining displays, workspaces, and retail areas.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
- Maintained fresh inventory through proper rotation, storage, and display methods.
- Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
- Contributed to a positive work environment through collaborative problem-solving and supportive teamwork among staff members.
- Developed loyal customer base through attentive service, expert advice, and consistent high-quality product offerings.
- Trained staff on proper techniques in arranging flowers and customer service skills.
- Expanded product offerings based on market trends and client feedback to maintain relevance in the industry.
- Reduced waste by accurately estimating materials needed for arrangements and repurposing leftovers in creative ways.
- Possess in-depth knowledge of various types of flowers and their seasonal availability.
- Collaborated with event planners to design custom floral installations for high-profile events, resulting in client satisfaction and repeat business.
- Demonstrated exceptional leadership skills by fostering a positive work environment that encouraged collaboration and open communication among team members.
- Maintained inventory control, ensuring adequate stock levels on hand while reducing waste through proper care techniques for perishable items.
Senior Florist
HAVEN AND SARAH
09.2019 - 08.2020
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Prepared potted plants and bouquets based on customer requirements.
- Ensured store cleanliness and visual appeal by regularly maintaining displays, workspaces, and retail areas.
- Maintained fresh inventory through proper rotation, storage, and display methods.
- Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
- Contributed to a positive work environment through collaborative problem-solving and supportive teamwork among staff members.
- Developed positive relationships with clients and vendors to boost rapport and trust.
Junior Florist
MANDALAY FLOWERS
06.2016 - 09.2019
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Prepared potted plants and bouquets based on customer requirements.
- Utilized floral design techniques to craft unique floral arrangements.
- Ensured store cleanliness and visual appeal by regularly maintaining displays, workspaces, and retail areas.
- Maintained fresh inventory through proper rotation, storage, and display methods.
- Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
- Developed positive relationships with clients and vendors to boost rapport and trust.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
SATURDAY GIRL
SNIP INTO (HAIR SALON)
09.2016 - 11.2017
- Folding and cleaning dirty used towels, sweeping up any hair and insuring that the salon floor was always clean, preparing and insuring all stations are clean and ready for the next client, help getting the equipment needed for the client or next client in use, making sure the client has magazines and a preferred beverage, cleaning and restocking products.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
SCOOPER
BEN & JERRY'S ICE CREAM
12.2016 - 03.2017
- Promoted a positive atmosphere by engaging with customers and providing cheerful service.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Handled high-pressure situations during peak hours by remaining calm and efficient in fulfilling customer orders.
- Increased sales through upselling additional toppings and menu items to customers.
- Implemented proper food safety practices when handling ice cream products to ensure the highest level of hygiene standards were maintained.
- Participated in store promotions or events aimed at increasing brand awareness among customers.
- Provided exceptional customer service, promptly addressing inquiries and handling complaints professionally.
- Processed sales transactions for cash, debit, and credit purchases.
IN STORE WORKER
DOMINO'S PIZZA
02.2015 - 06.2016
- Handled cash register operations efficiently, maintaining accurate financial transactions and minimizing discrepancies.
- Collaborated with team members to ensure smooth store operations and optimal performance.
- Maintained a clean and organized store environment, contributing to an improved shopping experience for customers.
- Improved customer satisfaction by implementing efficient pizza-making processes and quality control measures.
Education
SECONDARY EDUCATION -
PITTWATER HIGH SCHOOL
01.2016
Skills
- Friendly, Positive Attitude
- Attention to Detail
- Time Management
- Flexible and Adaptable
- Multitasking
- Dependable and Responsible
- Problem Resolution
- Excellent Communication
- Teamwork and Collaboration
- Customer Service
Personal Information
Date of Birth: 01/05/00
Australian citizen - Holding an Australian drivers license
Timeline
Senior Florist
HERMETICA FLOWERS
08.2020 - Current
Senior Florist
HAVEN AND SARAH
09.2019 - 08.2020
SCOOPER
BEN & JERRY'S ICE CREAM
12.2016 - 03.2017
SATURDAY GIRL
SNIP INTO (HAIR SALON)
09.2016 - 11.2017
Junior Florist
MANDALAY FLOWERS
06.2016 - 09.2019
IN STORE WORKER
DOMINO'S PIZZA
02.2015 - 06.2016
SECONDARY EDUCATION -
PITTWATER HIGH SCHOOL
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