IZABELLE COMBATTI
Morisset,NSW
Summary
Highly motivated with the desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized, motivated and eager to apply time management and organizational skills in various environments.
Overview
4
4
years of professional experience
Work History
Customer Service Officer
Cleanaway Municipal Solid Waste Services
02.2022 - Current
- Performed administrative tasks including filing paperwork, updating databases, and generating reports to support daily operations.
- Manage approximately 100 inbound and outbound calls and 20+ customer emails daily, providing prompt and professional assistance.
- Enhanced customer satisfaction by efficiently resolving issues with a friendly, solution-focused approach.
- Maintained confidential records and ensured compliance with company and council guidelines.
- Recognised for consistently meeting KPIs and maintaining high service standards.
- Demonstrated reliability and independence in a structured, process-driven environment.
Administrative Assistant
Ray White Thompson Partners
11.2021 - 02.2022
- Maintained filing systems for physical and digital documents, ensuring accuracy and confidentiality of records.
- Supported real estate agents by managing calendars, answering phone calls, handling emails, and preparing paperwork.
- Ensured accurate record-keeping through diligent data entry and system updates.
- Assisted with preparing marketing materials such as brochures, property flyers, and listing documents.
Head Server
Punjabeez Indian Restaurant
12.2020 - 11.2021
- Supervised front-of-house staff while maintaining a clean, safe, and welcoming environment for guests.
- Took responsibility for cleaning and resetting dining areas, sanitiing surfaces, and restocking supplies throughout shifts.
- Handled POS transactions accurately and efficiently in a fast-paced setting.
- Supported the kitchen team to ensure timely food service and smooth day-to-day operations.
- Followed hygiene, safety, and cleanliness standards in line with food handling and site protocols.
- Took initiative to complete general duties such as waste removal, end-of-shift cleaning, and floor maintenance.
Education
Year 12 - Secondary Education
St Paul's Catholic College
Booragul, NSW11.2021
Skills
- Customer Support
- Multitasking
- Problem Solving
- Teamwork
- Complaint handling
- Database Management
- Microsoft Office Suite
- Workplace Health and Safety Knowledge
Qualifications
Full C Class NSW Driver's License
Timeline
Customer Service Officer
Cleanaway Municipal Solid Waste Services
02.2022 - Current
Administrative Assistant
Ray White Thompson Partners
11.2021 - 02.2022
Head Server
Punjabeez Indian Restaurant
12.2020 - 11.2021
Year 12 - Secondary Education
St Paul's Catholic College
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