Summary
Overview
Work History
Education
Skills
Certification
Languages
Hobbies
Timeline
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Izac Elizondo

West Melbourne,VIC

Summary

Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Key Account Manager

Ivoy
01.2023 - 02.2024

Team leader responsible for key accounts within our portfolio, managing more than 70% of the company's total billing through the accounts to maintain and develop. Carrying expansion projects to the rest of the markets and promoting new business models for our clients.

  • Established strong rapport with clients by consistently exceeding their expectations in quality and service delivery.
  • Negotiated contract renewals with existing clients, securing long-term commitment and fostering ongoing collaboration.
  • Coordinated with internal teams to ensure timely delivery of products and services, meeting client expectations.

New Business Development Manager

Ivoy
05.2022 - 01.2023

Responsible for developing and promoting the new business area through a Team of BDRs who prospect for potential clients for the use of Pick up and delivery.
Achieving the goal of bringing more than 300 potential clients and having a successful closing percentage greater than 10% towards our monthly Pipeline.

  • Increased lead generation by implementing targeted marketing strategies and conducting thorough market research.
  • Created comprehensive reports detailing business development progress for senior leadership, allowing them to make well-informed decisions about resource allocation and strategic direction.
  • Established key performance indicators to track and analyze business progress and adjust strategies accordingly.

B2C Commercial Manager

Houm (YC)
12.2021 - 05.2022

Team leader of executive owners and professional photographers. Carrying out the entire process from the creation of properties in our marketplace to the monitoring and attention of owners within the company.

Undertaking the great challenge of achieving greater quality and quantity of supply, combined with closing more business with our premium services, together with a team of more than 30 people under my direct charge.

  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Implemented training programs for staff members, improving overall team performance and productivity levels.
  • Strengthened team and organization by recruiting and hiring 20+ qualified employees.

Senior Operations Analyst

Houm (YC)
07.2021 - 12.2021

Responsible for reporting, controlling and managing property owners for the company through big data analysis, in order to determine areas of interest and profile potential clients.

Within the company I proactively took on leadership roles, being in charge of the team of photographers, in charge of carrying out inspections and listings of properties in our Marketplace, I also led and developed the "door-to-door" real estate prospecting team, creating the commissions, KPI's and ways of working in the area.

  • Maintained a proactive approach to staying current with industry trends and best practices, ensuring the operations department remained competitive and adaptable in an ever-changing business landscape.
  • Created and managed operational databases to store and track data and maintain accurate information.
  • Collaborated with cross-functional teams to identify areas for improvement and implement strategic changes.

Strategic Sourcing Specialist

Coca Cola FEMSA
08.2020 - 07.2021

Responsible for the management of strategic materials for the production of beverages in the southeastern region of Mexico, supplying the pivotal states of Tabasco, Oaxaca, Veracruz, Yucatan, Campeche and Quintana Roo.

  • Improving commercial strategies with suppliers and internal clients to optimize storage and production performance in the area.
  • Increased supplier performance by implementing strategic sourcing initiatives and conducting comprehensive evaluations.
  • Optimized inventory levels by coordinating demand planning activities with supply chain partners, reducing stockouts and excess inventory costs.

Strategic Sourcing Analyst

Coca Cola FEMSA
02.2019 - 08.2020

Inventory manager for sugar at the Toluca factory plant (Largest beverage Bottling factory in Latin America). Responsible for the movement of strategic materials between production plants within the Coca Cola FEMSA system. Direct dealings with the Supply area (Purchasing) for the creation of Delivery plans, purchase orders and creation of materials.

Use of ERP such as SAP and Power BI, for inventory management, creation of reports and development of projects for the implementation of BI at the area management / coordination level.

  • Drove cost reduction efforts for supply chain AOP to meet annual operations targets.
  • Built comprehensive inventory systems to track current supply chain data.
  • Maintained accurate, up-to-date documentation of supply chain processes for reliable reference.

Education

Bachelor of Science - Industrial Engineering

Tecnológico De Monterrey
Mexico City, Mexico
12.2018

Skills

  • Point of sale operation
  • Sales Lifecycle Management
  • Account development
  • Key Account Management
  • Client Relationship Building
  • Data-driven decision-making
  • CRM software proficiency
  • Advance Computer Skills
  • Excellent Communication
  • Team Management

Certification

Certified Provide Responsible Service of Alcohol, William Angliss Institute - February 2024

Languages

Spanish
Native or Bilingual
English
Full Professional
Italian
Elementary

Hobbies

  • I used to do a lot of sports, but my favourites are: Yoga, American Football and Brazilian Jiu Jitsu


  • I love cooking and trying foods from different cultures and countries.


  • I am a fan of Pokemon, I love their games, series, collections and everything related

Timeline

Key Account Manager

Ivoy
01.2023 - 02.2024

New Business Development Manager

Ivoy
05.2022 - 01.2023

B2C Commercial Manager

Houm (YC)
12.2021 - 05.2022

Senior Operations Analyst

Houm (YC)
07.2021 - 12.2021

Strategic Sourcing Specialist

Coca Cola FEMSA
08.2020 - 07.2021

Strategic Sourcing Analyst

Coca Cola FEMSA
02.2019 - 08.2020

Bachelor of Science - Industrial Engineering

Tecnológico De Monterrey
Izac Elizondo