Summary
Overview
Work History
Education
Skills
Certification
Timeline
Izzy Kim

Izzy Kim

Data Analyst | Digital Delivery
Sydney,NSW

Summary

Data Analyst with over 9 years of successful experience in system integration and digital optimisation. Recognized consistently for performance excellence and contributions to success in the financial industry. Strengths in understanding business need and a quick solution delivery by utilising technical knowledge.

Overview

10
10
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work History

Digital Data Analyst

HCF - Health Insurance
Sydney , NSW
2018.01 - Current
  • Supported marketing team in reporting and execution across Adobe platform and work with IT and data team around integration of new data sources.
  • Implemented robust multivariate testing within Adobe platform to personalise customer journey and improved CRO.
  • Documented digital analytic requirement for website and app and UAT and delivered solution.
  • Worked with external agencies to understand, optimise existing work and identify new opportunities across Programmatic Digital investment.
  • Supported business decisions which aid sales and retention activities through collection, analysis and reporting of data insights across digital channels and interaction with offline channels.
  • Delivered various BAU and adhoc reports using Tableau and automated operational manual work using VBA + SQL.
  • Created audience segmentation and implemented digital tagging for effective digital marketing.

Information System Technician

Australian Government
Sydney , NSW
2019.08 - 2020.01

Small project team of 5 to design, develop and implement stable IT infrastructure for overseas government client.

  • Installed MS 2016 server on 6 physical servers and created domain to support 100 desktops for 200 users. Delivered MS exchange server for internal and external email communication.
  • Provided comprehensive training to local system admin users optimize systems maintenance and resolve recurring issues.

Business Analyst

Chubb Insurance
Sydney , NSW
2014.04 - 2018.01
  • Developed complex in-house underwriting tools to support premium calculation, government charges calculation, risk traffic light indicator, premium rating, various endorsements, claims system integration via web service, sanction check, automated document generation and CRM system integration.
  • Identify gaps between IT system and business and developed prototype model using VBA + SQL and delivered interim solution internally.
  • Participated in all phases of system development life cycle, from requirements analysis through system implementation.
    At Chubb and ACE company merge, mapped and ETL data between two systems to consolidate two companies profiles into new platform.
  • Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Wrote highly maintainable, solid code for underwriting system, forming core framework and earning consistent praise from subsequent developers since initial version.
  • Worked closely with business stakeholders in various areas to determine planning, implementation and integration of system-oriented projects.

Junior Business Analyst

Chubb Insurance
Sydney , NSW
2012.01 - 2014.04

BA in Business Process Management Team (BPM/Kaizen Team).

  • Delivered internal business solution using Agile methodology.
  • Designed internal process improvements to automate repetitive tasks, shortening data delivery times. (Robotics programming)
  • Designed and created databases and table structures for internal small applications.
  • Supported end user with technical problems and educate 'power users' to share ownership of solution and to drive change management.
  • Host process solution workshop to understand requirements in different branches and delivered different version of internal solution tools in Asia Pacific branches.

Education

Bachelor of IT - IT Programming | Business Info. System

The University Of Newcastle
2008.02 - 2010.07

Graduate Certificate of Data Science - Data Science

The University Of Sydney, Sydney
2017.02 - 2021.01

Skills

VBA

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Certification

Querying Microsoft SQL Server 2012/2014

Timeline

Information System Technician - Australian Government
2019.08 - 2020.01
Digital Data Analyst - HCF - Health Insurance
2018.01 - Current
The University Of Sydney - Graduate Certificate of Data Science, Data Science
2017.02 - 2021.01
Business Analyst - Chubb Insurance
2014.04 - 2018.01
Junior Business Analyst - Chubb Insurance
2012.01 - 2014.04
The University Of Newcastle - Bachelor of IT, IT Programming | Business Info. System
2008.02 - 2010.07

Querying Microsoft SQL Server 2012/2014

Izzy KimData Analyst | Digital Delivery