Overview
Work History
Education
Skills
Timeline
Generic

Izzy Myers

Sydney,NSW

Overview

3
3
years of professional experience

Work History

E-commerce Assistant

Selfie Leslie
02.2024 - Current
  • Oversaw the daily operations of the eCommerce website, including order management, customer service, and fulfillment workflows.
  • Executed and maintained multiple weekly product uploads, ensuring accurate product data and adherence to optimized category architecture.
  • Managed and optimised product listings using e-commerce platforms and inventory management systems.
  • Monitored website performance and resolved technical issues related to product listings, checkout functionality, and payment systems.
  • Worked collaboratively to enhance website merchandising strategies, including category structuring, search result optimisation, product placement, and personalised experiences tailored to distinct customer segments.
  • Oversaw and led the Australian customer service team, ensuring high standards of support and customer satisfaction.

E-Commerce & Social Media Assistant

IZOA
07.2023 - 02.2024
  • Managed social media accounts, including Instagram, TikTok, Pinterest, and Facebook.
  • Created and scheduled content across all social media channels.
  • Built relationships with relevant brand ambassadors and influencers to assist in social media strategy.
  • Daily video editing, caption writing, and uploading content across all platforms.
  • Developed and optimised product listings, including descriptions, pricing, and visual merchandising.
  • Managed all customer service inquiries across email, phone, and direct messages, consistently providing prompt and professional support to drive customer satisfaction and retention.

E-commerce Dispatch Assistant

White Fox Boutique
06.2022 - 07.2023
  • Processed customer orders efficiently by collecting inventory, packing products, and preparing shipments.
  • Consistently met and exceeded picking and packing KPIs, averaging over 1,200 items processed per shift.
  • Managed return workflows using both Shopify and Loop Returns systems to ensure timely and accurate resolution of customer returns.

Education

Bachelor of Commerce - Marketing Major

Macquarie University
Sydney, NSW
12.2025

Certificate III - Tourism And Events

TAFE
Ultimo, NSW
11.2021

High School Diploma -

Sydney Secondary College Blackwattle Bay Campus
Glebe, NSW
11-2021

Skills

  • E-commerce management
  • E-commerce platform expertise
  • Customer service tools
  • Advanced Excel functions
  • Data analysis
  • Visual merchandising
  • Social media marketing

Timeline

E-commerce Assistant

Selfie Leslie
02.2024 - Current

E-Commerce & Social Media Assistant

IZOA
07.2023 - 02.2024

E-commerce Dispatch Assistant

White Fox Boutique
06.2022 - 07.2023

Bachelor of Commerce - Marketing Major

Macquarie University

Certificate III - Tourism And Events

TAFE

High School Diploma -

Sydney Secondary College Blackwattle Bay Campus
Izzy Myers