Summary
Work History
Education
Skills
Work Preference
Certification
Quote
Timeline
74
Izzy Rowe

Izzy Rowe

Narrabri

Summary

Strong leader in the fast-paced food industry, adept at operations and labor management, with a track record of enhancing customer satisfaction. I excel at conflict resolution & problem solving. My team consistently exceeds service standards and are motivated to work hard in the positive environment I create. I put everything into what I do and achieve outstanding results. I am a hard worker, reliable, and approachable.

Work History

Restaurant General Manager

KFC
02.2025 - Current
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
  • Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Set clear expectations and created positive working environment for employees.
  • Implemented efficient scheduling practices to ensure optimal staffing levels during peak business hours.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.

Assistant Restaurant Manager

Carl's Jr
02.2024 - Current
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Correctly calculated inventory.
  • Oversaw balancing of cash registers, safe & bank deposits.
  • Maintained quick service times.
  • Handled large quantities of orders and packaged them correctly.
  • Ensured compliance with all NSF regulations as well as company policies and procedures.
  • Set clear expectations and created positive working environment for employees.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Oversaw food preparation and monitored safety protocols.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Maximized quality assurance by completing frequent line checks.
  • Prepared adequate amounts of quality fresh produce for use in products.
  • Motivated staff to perform at peak efficiency and quality.
  • Conducted health, safety, and sanitation process audits to identify and remedy any violations immediately.
  • Maintained open lines of communication between front-and back-of-house teams to facilitate smooth day-to-day operations.
  • Producing quality products such as burgers, fried items, coffees, and milkshakes.

Line Cook

The Yiros Shop
07.2023 - 01.2024
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.

Education

High School Certificate -

Tullawong State High School
Caboolture, QLD
11.2023

Skills

  • Operations management
  • Inventory management
  • Food safety
  • Cost control
  • Staff scheduling
  • Hiring decisions
  • Customer engagement
  • Health code compliance
  • Facility maintenance
  • Business management

Work Preference

Work Location

On-SiteRemote

Important To Me

Flexible work hours

Certification

  • First aid & CPR
  • Barista
  • QLD RSA
  • Blue Card

Quote

Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt

Timeline

Restaurant General Manager

KFC
02.2025 - Current

Assistant Restaurant Manager

Carl's Jr
02.2024 - Current

Line Cook

The Yiros Shop
07.2023 - 01.2024

High School Certificate -

Tullawong State High School
Izzy Rowe