JESS DODSON
HOLBROOK
Summary
I have a dedicated and profound passion for the animal health/ livestock and veterinary industries with a history of meeting company goals, skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brands with clients needs a number one priority.
I have experience within the livestock and companion animal industries with solid history of working with diverse teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency within businesses. I have demonstrated ability in problem-solving and decision-making, strategic planning, and operational management utilizing effective communication and organizational skills to drive project success.
Strong history of building and maintaining relationships with a diverse range of stakeholders and clients in the animal heath industry.
Proven track record in driving regional sales growth and developing strong customer relationships. Successfully achieving sales targets, ensuring consistent market penetration and revenue increase. Demonstrated strategic planning skills to enhance account performance and streamline sales processes.
Overview
20
20
years of professional experience
Work History
PSR - Veterinary VIC/NSW Border
Zoetis
01.2019 - Current
- Customer collaboration building lasting relationships in both vet clinics and pet retail
- Develop trusted partnership with veterinary and retail customers, serving as the primary point of contact for Zoetis
- Driven sales of key brands in line with the commercial plan, ownership of territory performance and budget achievement with growth projection
- Deliver technical trainings to promote and grow adoption of the Zoetis portfolio as well as understanding of product use and application
- Implement and lead bespoke campaigns in clinic to increase pet owner eduction and drive sale forecasts for clinics
- Implement key marketing programs and initiatives in person, adopting a tailored approach and leveraging available tools to collaborate with customers to achieve growth and sales targets across the portfolio
- Strong territory management skills, including effective time management, call planning and maintaining accurate records (CRM and internal stakeholders)
- Developed strong product knowledge to provide informed recommendations based on individual customer needs
- Utilized data analytics to refine sales techniques for improved customer engagement
- Drive regional sales growth, implementing innovative marketing strategies and cultivating key partnerships to increase territory sales growth
- Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives
- Compiled and analyzed data to determine approaches to improve sales and performance
- Achieved established KPI for company, territory and individual performance
- Cross pollination with Zoetis business units to achieve the desired outcome for vet clinics to enhance growth and utilization of the the entire Zoetis portfolio
Stock Yard Designer & PA
Holbrook Engineering
05.2016 - 12.2018
- Work alongside the company director as his PA, designing cattle and sheep yards, construction components of the yards and ensuring industry standard safety were met for both livestock and handlers
- Developed, maintain and implement the marketing collateral for the business and developed further marketing material to encourage new clientele
- Work with site manager to ensure the welfare, safety and overall well being of the staff is met and ensure they follow all policies and procedures
- Resolve and identify issues with scheduling new contracts, site relocation, team performance and ensure construction deadlines are upheld
- Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints
- Built and maintained relationships with main key stake holders and accounts to ensure their requirements and their expectations are met which can include logistics, time frames, budgets and design changes
- Leveraged industry knowledge and emerging trends to build innovative design concepts to fruition
- Diversify relationship building including primary producers and leading agricultural corporates such as AACO
- Reviewed project requirements to plan workflows and evaluate client time and budget constraints
- Travel to remote locations for several months at a time to overlook the yard constructions, this included Brunette Downs NT, Coomalie Holding Depo NT, Alice Springs and Tennant Creek
Graphic Designer (Short Contract)
MARS Australia
01.2016 - 05.2016
- Company Overview: One of Australia's most well-known brands in both the human consumption and animal health/treat product lines
- This was a short contract I decided to complete to get more industry and design experience as well as the chance to work with one of Australia's most well known brands in animal health/treat product lines
- Work with the marketing team and helped design labels for brands such as Smackos, Dine, Excel, Pedigree and Whiskas
- Managed multiple design projects by prioritizing tasks and meeting deadlines
- Developed creative design for print materials, brochures, banners, and signs
- Researched industry trends to stay current on best practices in graphic design
Qualified Vet Nurse
Walwa Vet Clinic
05.2015 - 01.2016
- Enhanced patient care by providing high-quality nursing support to veterinarians during examinations and procedures
- Developed strong client relationships by delivering compassionate care and clear communication regarding pet health needs
- Managed medical records accurately and diligently, ensuring all documentation was up-to-date for seamless continuity of care among veterinary staff
- Administered medications as prescribed, closely monitoring patient responses and adjusting dosages accordingly for best results
- Conducted diagnostic tests such as radiographs, blood work, and urinalysis to aid in accurate diagnoses and effective treatment plans
- Provided preventative care through vaccinations, parasite control treatments, and routine wellness exams to promote long-term pet health
- Nurtured strong relationships with local animal shelters, rescue organizations, and other community partners to promote responsible pet ownership and facilitate adoption efforts
Customer Service Office & Animal Health Advisor
AGnVET
10.2012 - 05.2015
- Maintain office records, produce purchase orders, conduct costing and budget analysis, record keeping and maintain data entry, forward ordering and inventory control
- A major requirement was liaising with sales representatives and discussing new and current products on the market for both small and large animals
- Quarterly forecasting and looking at expected growth projection on current products to place orders
- Advise clients on animal health and discuss the nutritional aspects of their operation to improve production
- Immaculate record keeping skills as well attention to detail and customer service being the number one priority
- Conducted ongoing assessments of client progress on farm, adjusting animal health plans as needed to optimize results
- Facilitated communication between diverse animal health teams, enhancing coordination of education and product knowledge with clientele
- Faecal egg counts
- Conducted animal health screenings and stock assessments to identify health needs and risk factors for primary producers
Qualified Vet Nurse
Grey Street Vet Clinic
09.2010 - 10.2012
- Enhanced patient care by providing high-quality nursing support to veterinarians during examinations and procedures
- Developed strong client relationships by delivering compassionate care and clear communication regarding pet health needs
- Managed medical records accurately and diligently, ensuring all documentation was up-to-date for seamless continuity of care among veterinary staff
- Administered medications as prescribed, closely monitoring patient responses and adjusting dosages accordingly for best results
- Conducted diagnostic tests such as radiographs, blood work, and urinalysis to aid in accurate diagnoses and effective treatment plans
- Provided preventative care through vaccinations, parasite control treatments, and routine wellness exams to promote long-term pet health
- Nurtured strong relationships with local animal shelters, rescue organizations, and other community partners to promote responsible pet ownership and facilitate adoption efforts
Livestock/CSO/Animal Health
Elders
09.2010 - 10.2012
- Process livestock sales weekly, draft cattle at Roma sale yards
- Attend and process annual bull sales
- Assist in merchandise giving advice on animal health requirements, livestock nutrition, fertilizer and advice on agriculture/farm products
- Liaising with industry professionals to provide on farm visits to assist with business growth and strategies to improve profit
- Maintain and build new and existing relationships within the cattle industry/ primary producers to promote business partnerships
Veterinary Nurse (part time)
Corowa Veterinary Clinic
04.2005 - 11.2009
- Enhanced patient care by providing high-quality nursing support to veterinarians during examinations and procedures
- Developed strong client relationships by delivering compassionate care and clear communication regarding pet health needs
- Managed medical records accurately and diligently, ensuring all documentation was up-to-date for seamless continuity of care among veterinary staff
- Administered medications as prescribed, closely monitoring patient responses and adjusting dosages accordingly for best results
- Conducted diagnostic tests such as radiographs, blood work, and urinalysis to aid in accurate diagnoses and effective treatment plans
- Provided preventative care through vaccinations, parasite control treatments, and routine wellness exams to promote long-term pet health
- Nurtured strong relationships with local animal shelters, rescue organizations, and other community partners to promote responsible pet ownership and facilitate adoption efforts
Education
Completion certificate -
Solidworks fundamentals
01.2018
Diploma in Graphic Design -
Torrens University
01.2017
Certificate 4 - Veterinary Nursing
Brisbane TAFE
01.2011
Certificate II - Animal Studies / Vet Nursing
Goulbourn Ovens Institute TAFE
01.2006
Statement of Authority -
Quality Assurance Officer in the National Feedlot Accreditation Scheme
01.2006
Graduated VCE -
Catholic College Wodonga
01.2003
Skills
- Relationship building
- Strategic planning
- Cross-functional teamwork
- Customer relationship management (CRM)
- Sales management
- Marketing
- Business planning
- Key performance indicators
- Adaptability and flexibility
- Multitasking
- Schedule management
- Professional and courteous
- Animal wellness education
- Protocol improvement
- Self motivation
- Sales forecasting and projection
Timeline
PSR - Veterinary VIC/NSW Border
Zoetis
01.2019 - Current
Stock Yard Designer & PA
Holbrook Engineering
05.2016 - 12.2018
Graphic Designer (Short Contract)
MARS Australia
01.2016 - 05.2016
Qualified Vet Nurse
Walwa Vet Clinic
05.2015 - 01.2016
Customer Service Office & Animal Health Advisor
AGnVET
10.2012 - 05.2015
Qualified Vet Nurse
Grey Street Vet Clinic
09.2010 - 10.2012
Livestock/CSO/Animal Health
Elders
09.2010 - 10.2012
Veterinary Nurse (part time)
Corowa Veterinary Clinic
04.2005 - 11.2009
Diploma in Graphic Design -
Torrens University
Certificate 4 - Veterinary Nursing
Brisbane TAFE
Certificate II - Animal Studies / Vet Nursing
Goulbourn Ovens Institute TAFE
Statement of Authority -
Quality Assurance Officer in the National Feedlot Accreditation Scheme
Graduated VCE -
Catholic College Wodonga
Completion certificate -
Solidworks fundamentals
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