J R I S T
Margate,QLD
Summary
Throughout my rewarding journey, I have gained diverse experiences including efficiently processing payroll for a large workforce of 2500 personnel and successfully completing parliament submissions for the SA Government. I have also thrived in various roles during my 8+ years of FIFO work. The true highlight of my life has been the privilege of raising two incredible sons. In both my professional and personal endeavors, I consistently demonstrate exceptional development, management, and a relentless commitment to going above and beyond. My strength, determination, and unwavering work ethics are the driving forces behind my success.
Overview
16
16
years of professional experience
Work History
Accounts Manager
Starter Corp
05.2022 - Current
- Managing international logistics and importing
- Managing share market portfolio
- Supported account management processes by organizing documentation and resources.
Accounts Manager/ Counsellor
Woman’s Shelter Mandurah
Perth, WA
05.2022 - 03.2023
- Counselling
- Marketing and Accounts Management
- Function Management
- Increased client satisfaction by cultivating strong relationships and understanding client needs.
- Enhanced service offerings with regular feedback sessions to identify areas for improvement.
Mobilization Co-Ordinator/Process Administrator
BHP FIFO Mt Keith, Hays
Mt Keith WA
04.2021 - 05.2022
- HR and inductions of new employees and crew mobilization (580 personnel at once)
- Manage Mine Managers daily Diary all inclusive activities associated
- Coordinate and manage plant functions and managing purchasing requests
- Establish, manage and approve monthly contract hourly work orders and rosters
- Data entry, office work and reporting
- Oil sampling, testing and fluid controls/dips
- Organized events to foster team collaboration and strengthen workplace culture.
- Coordinated team meetings for improved communication among departments.
Maintenance Service Project Coordinator, Compliance
Sodexo
Perth, WA
01.2020 - 04.2021
- Financial reporting and coordinating maintenance inspections
- Producing quotes, purchase requests, expense claims and managing travel booking
- Daily management of project resources, daily and monthly reporting
- Purchasing and planning of works and parts and managing accounts payable
- Oversaw project logistics, resulting in streamlined workflows and enhanced team collaboration.
- Mobilization of all maintenance crew during Pandemic
- Developed comprehensive project documentation with clear guidelines for team members.
- Coordinated project timelines by organizing meetings and updating schedules.
Compliance Officer
Citic Pacific Mining
06.2019 - 01.2020
- Company Overview: (contract)
- Manage personnel compliance requirements and mobilization of personnel
- Policy and OH&S procedures training and worksite inductions (manage and provide)
- Payroll, managing accounts payable and monthly reporting
- (contract)
Hotel Duty Manager
Hay Recruitment
Meekatharra, WA
02.2017 - 06.2019
- Company Overview: (Pilbara Region)
- Run and manage Mining accommodation facilities of up to 1500 personnel
- Bar and retail management
- Manage facility staff of more than 55 personnel
- Coordinate all work orders/travel, mobilization of personnel and different procedures
- Reduced guest complaints by ensuring strict adherence to hotel policies and procedures.
- Managing and team building/training of staff to run the facilities all inclusive, rosters, payroll, and training complete management
- Handled emergency situations calmly and professionally, prioritizing guest safety at all times.
- Develop and maintain safety data and initiatives and monthly reporting, auditing and invoice management
- Ensured proper cash handling procedures were followed by front desk personnel, reducing discrepancies in end-of-day reports significantly over time.
- Assisted in budget management by monitoring expenses and identifying cost-saving opportunities.
Hotel Manager
Boyes Brothers
Tauranga NZ
01.2016 - 01.2017
- Managed a small hotel end to end 150 rooms 35 staff
- Stock management
- Kitchen Management
- Conducted financial audits to identify areas for cost reduction.
- Cultivated relationships with guests to create a welcoming atmosphere.
- Promoted guest loyalty with tailored packages and amenities.
- Regularly analyzed guest feedback data to identify and address areas where improvements could be made, resulting in consistently high customer satisfaction ratings.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Conducted regular staff performance evaluations, identifying areas for improvement and providing constructive feedback.
- Established a positive work culture that promoted teamwork, collaboration, and employee morale.
- Implemented revenue management strategies to maximize room rates, occupancy levels, and overall profitability.
- Managed hotel operations for seamless functioning, ensuring high levels of efficiency and guest satisfaction.
Project and Relief Hospitality Manager
Compass Group (ESS)
Dampier, WA
02.2012 - 02.2016
- Run and manage accommodation facilities of up to 1000 personnel
- Bar and retail management
- Manage facility staff of more than 55 personnel
- Managing and team building/training of staff to run the facilities all inclusive, rosters, payroll, and training complete management
- Develop and maintain safety data and initiatives and monthly reporting, auditing and invoice management
- Special Project: Ran a Strip clean project of 250 rooms during cyclone season
- Reduced guest complaints by ensuring strict adherence to hotel policies and procedures.
- Handled emergency situations calmly and professionally, prioritizing guest safety at all times.
- Maintained high standards of cleanliness throughout the property, conducting regular inspections to ensure compliance with health and safety regulations.
- Increased room occupancy rates by implementing effective marketing strategies and promotions.
- Guaranteed timely check-ins and check-outs by implementing efficient front desk processes and procedures.
HR Coordinator and Hotel Manager
Cater Care
Port Hedland
02.2011 - 02.2012
- Company Overview: (FMG contract)
- Run and manage Mining accommodation facilities of up to 1000 personnel
- Manage facility staff of more than 55 personnel
- Managing and team building/training of staff to run the facilities all inclusive, rosters, payroll, and training complete management
- Develop and maintain safety data and initiatives and monthly reporting, auditing and invoice management
- Coordinated training sessions on new policies for staff, enhancing understanding and adherence across the organization.
- Managing grief due to deaths on the Camp, it was an eye opener and required me to draw on strengths I never knew I had
- Conducted research on labor laws to inform policy updates, mitigating risks and promoting compliance standards.
Accounts Manager and School Manager
Forrest Heritage Centre
Western Australia
01.2010 - 01.2011
- Managed a Wood working school of 35 mature students with a Function Historical centre
- Prepared account reports and presentations for board meetings.
- Established school ciriculum
- Facilitated communication between students and teachers for project alignment.
- Implemented efficient billing procedures to reduce outstanding receivables and improve cash flow.
- Increased account profitability by identifying areas for cost reduction without sacrificing quality or service levels.
- Maintained comprehensive client records within CRM systems, ensuring accurate tracking of interactions and facilitating effective follow-up activities.
- Conducted regular account reviews with clients, providing valuable insights into performance metrics and recommending actions for improvement.
- Developed comprehensive financial reports for stakeholders, ensuring transparency and informed decision making.
- Provided timely updates to clients regarding account status and changes.
Secret Harbour Property Manager
LJ Hooker
Western Australia
01.2009 - 01.2010
- Streamlined task delegation, resulting in improved operational efficiency.
- Negotiated vendor contracts to reduce operational costs while maintaining quality services.
- Enhanced property appeal by overseeing landscaping and renovation projects.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Coordinated with legal counsel to resolve tenant disputes.
Education
Diploma - Counselling
Sydney IAP
01.2024
Unrestricted Manager (Liquor) License -
RTO
01.2018
Certification to legally Breathalyzer -
RTO
01.2018
Certificate IV - Food & Beverage Handing
Central Regional TAFE
WA01.2011
Certificate IV - Conflict Resolution
South Metropolitan TAFE
Perth, WA01.2010
Certificate IV - Workplace Investigation Auditing
South Metropolitan TAFE
Perth, WA01.2010
Degree - Sports Medicine
University of Tasmania
TAS01.2001
Certificate IV - Business
Tafe Tasmania
01.2001
Diploma - Human Resources
Tafe Tasmania
01.2001
Degree - Accounting
University of Adelaide
Adelaide, SA01.1982
Skills
- EXCELLENT WRITTEN AND VERBAL COMMUNICATION
- Proactive Team Collaborator
- Team Leader
- Goal-Oriented
- Focused Commitment
- Poised Presence
- Training System Development
- Establishing Office Systems
- Thorough Understanding of Occupational Health and Safety Laws
- Strong organizational and time management skills
- Highly adaptable to new environment and Technologies
- Manage and apply contract requirements effectively
- Computer skills (Microsoft Office, SAP, Workflow, LMS, DOTS, Etivity, Data Station, INX, JDE, Kronos, Pronto, MYOB, XERO
- Accounts receivable management
- Account management
Timeline
Accounts Manager
Starter Corp
05.2022 - Current
Accounts Manager/ Counsellor
Woman’s Shelter Mandurah
05.2022 - 03.2023
Mobilization Co-Ordinator/Process Administrator
BHP FIFO Mt Keith, Hays
04.2021 - 05.2022
Maintenance Service Project Coordinator, Compliance
Sodexo
01.2020 - 04.2021
Compliance Officer
Citic Pacific Mining
06.2019 - 01.2020
Hotel Duty Manager
Hay Recruitment
02.2017 - 06.2019
Hotel Manager
Boyes Brothers
01.2016 - 01.2017
Project and Relief Hospitality Manager
Compass Group (ESS)
02.2012 - 02.2016
HR Coordinator and Hotel Manager
Cater Care
02.2011 - 02.2012
Accounts Manager and School Manager
Forrest Heritage Centre
01.2010 - 01.2011
Secret Harbour Property Manager
LJ Hooker
01.2009 - 01.2010
Diploma - Counselling
Sydney IAP
Unrestricted Manager (Liquor) License -
RTO
Certification to legally Breathalyzer -
RTO
Certificate IV - Food & Beverage Handing
Central Regional TAFE
Certificate IV - Conflict Resolution
South Metropolitan TAFE
Certificate IV - Workplace Investigation Auditing
South Metropolitan TAFE
Degree - Sports Medicine
University of Tasmania
Certificate IV - Business
Tafe Tasmania
Diploma - Human Resources
Tafe Tasmania
Degree - Accounting
University of Adelaide