Jaanvi Chand
Cairns,QLD
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Along with a Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
2
2
years of professional experience
Work History
Bartender
Madisons Functions – The Red Beret
Cairns, QLD
09.2023 - Current
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Stocked ice bins and coolers as needed throughout shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Performed opening and closing duties including restocking supplies.
- Adhered to state regulations regarding serving alcohol responsibly.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Developed good working relationships with fellow employees through effective communication.
Sales Associate
Bunnings Warehouse
Cairns, 4870
08.2021 - Current
- Maintained up-to-date knowledge of store merchandise and policies.
- Conducted inventories on a regular basis to track stock levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Built and maintained relationships with peers and upper management to drive team success.
- Received and displayed product shipments on store retail shelves upon delivery.
- Trained new team members in cash register operation, stock procedures and customer services.
Education
High School Diploma -
St Andrews Catholic College
Cairns, QLD11.2023
Skills
1 Technical Skills:
- Software proficiency (Microsoft Office, Email, word)
- Data analysis tools (eg, Excel)
2 Soft Skills:
- Communication skills (verbal and written)
- Team collaboration and teamwork
- Problem-solving and critical thinking
- Adaptability and flexibility
- Time management and organizational skills
3 Customer Service:
- Interpersonal skills
- Conflict resolution
- Customer satisfaction
4 Leadership:
- Leadership and management skills
- Team building and motivation
- Decision-making abilities
5 Creativity:
- Problem-solving creativity
- Innovation and ideation
6 Networking:
- Strong ability to build relationships
- Professional networking skills
Affiliations
- Enthusiastic about spending time in the great outdoors and exploring nature. Avid camper with a passion for wilderness experiences that foster teamwork, problem-solving, and adaptability.
- Soccer Player (6 years): Demonstrated commitment and discipline through six years of active participation in soccer. Excelled in a highly competitive environment and achieved the distinction of making the representative team, showcasing strong teamwork and leadership skills.
- Passionate about expressing creativity through drawing and painting. A dedicated artist with a keen eye for detail and a commitment to honing artistic skills. This hobby reflects patience, precision, and a love for visual storytelling.
- Karate: Attained a black belt in karate, showcasing a strong commitment to discipline, perseverance, and personal development. This achievement reflects not only physical prowess but also the ability to set and achieve long-term goals.
References
References available upon request.
Timeline
Bartender
Madisons Functions – The Red Beret
09.2023 - Current
Sales Associate
Bunnings Warehouse
08.2021 - Current
High School Diploma -
St Andrews Catholic College
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