Jacinda Deane
Bethania,QLD
Summary
I’m a compassionate Home Care Worker with experience in providing personalised care to elderly clients. I’m skilled at carrying out daily health-related tasks such as administering medication, assisting with personal hygiene, and maintaining clean home environments. I have strong communication skills that ensure effective interaction with clients, family members, and healthcare professionals. My previous roles demonstrate significant positive impact on client's quality of life through provision of empathetic and professional care services. I’m highly-motivated with a desire to take on new challenges. With a strong work ethic, adaptability, and unique interpersonal skills, I’m adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Admissions Team Member
Anglicare Southern Queensland
Brisbane South, Qld
03.2022 - Current
- Collaborate with healthcare professionals to coordinate client care.
- Train new staff effectively.
- Demonstrate excellent communication skills when interacting with clients, families and other healthcare professionals.
- Provide support and guidance to colleagues to maintain a collaborative work environment.
- Educate the client's family about available resources in the community.
- Tailor individualized plans of care based on each client's needs.
- Demonstrate strong problem-solving skills, resolving issues efficiently and effectively.
- Assist with client requests and answered questions to improve satisfaction.
- Work successfully with diverse group of coworkers to accomplish goals and address issues related to our services.
Home Care Worker
Anglicare Southern Queensland
Logan, Qld
10.2015 - Current
- Assist clients with daily living activities and personal care routines.
- Maintain a safe and clean environment for clients at all times.
- Follow care plans developed by healthcare professionals for individual needs.
- Document client progress and report changes in health status promptly.
- Provide companionship and emotional support to enhance client quality of life.
- Participate in training sessions to improve caregiving skills and knowledge base.
- Perform light housekeeping tasks such as laundry, vacuuming and dusting.
- Develop strong and trusting rapport with patients to facilitate smooth, quality care.
- Transport and assist clients for shopping trips, social events or religious services as requested.
- Follow care plan and directions to administer medications.
- Maintain accurate records regarding services provided and changes in client condition.
- Ensure that all equipment used for providing home care is functioning properly.
- Assess physical environment for potential safety hazards and take corrective action as needed.
Education
Certificate IV - Aging Support
Sage Education
Certificate III - Aged Care And Disability
Applied Care
Skills
- Care plan development
- Medication administration
- Safety assessment
- Staff training
- Client interaction and support
- Problem solving
- Team collaboration
- Conflict resolution
- Time management
- Multitasking
- Computer skills
- Confidentiality
- Health documentation
- Compassionate caregiving
- Personal hygiene assistance
- Mobility support
- Client transportation
- File management
Timeline
Admissions Team Member
Anglicare Southern Queensland
03.2022 - Current
Home Care Worker
Anglicare Southern Queensland
10.2015 - Current
Certificate IV - Aging Support
Sage Education
Certificate III - Aged Care And Disability
Applied Care