JACINTA ALLSOPP
Belrose,NSW
Summary
Proactive, and efficient administrator with over 10 years' experience in sport and recreation environments. Ability to handle multiple projects simultaneously with a high degree of attention to detail. Extensive professional writing experience for internal and external audiences including project management documents, grant applications, board reports, strategic documents, award nominations, tender documents, commercial contracts, and education material.
Overview
11
11
years of professional experience
Work History
Recreation Planning Officer
Northern Beaches Council
04.2022 - Current
- Leading Indoor Sport and Recreation Needs Study to identify current and future needs for indoor sport and recreation facilities and gaps in supply.
- Collaborate with key personnel to implement, and monitor open space and recreation strategic plans.
- Facilitate data collecting and management for various open space and recreation projects requiring public consultation like additional beach volleyball courts at Manly Beach, changes to water skiing hours at Manly Dam, and naming proposals for various reserves and landmarks.
- Monitor deadlines and milestones to keep team on track with project schedule.
- Fill various service needs by locating, evaluating, and negotiating with service providers and contractors for various licenses like mobile food vending trade, leisure consultants, board riding beach licenses and surf education.
- Keep all levels of management well-informed on all projects and adhoc requests by preparing various reports.
- Delivered two rounds of the Sport and Recreation Infrastructure Grants Program ensuring compliance and correct governance is followed throughout the process.
- Manage various sport and recreation contracts including the renewal and implementation of contracts for Council's major venues like North Narrabeen Rugby Park and Manly Oval and booking contracts for high-risk activities like paragliding.
- Act with integrity and transparency in line with relevant legislation and policies resulting in positive GIPA requests.
- Deliver a high standard achieving “exceeding expectations” performance rating.
Volunteer Engagement Officer
Surf Life Saving NSW
09.2021 - 04.2022
- Managed delivery of annual Member Exit Survey and Volunteer Satisfaction Survey including design of the survey, all communications and the analysis and reporting on insights from data.
- Review, maintain and update content and resources on SLSNSW's website app including the Annual Club Guide.
- Served as single point of contact for volunteer and club capacity related challenges requiring creative problem-solving.
Project Officer - Contractor
Water Polo Australia
03.2021 - 09.2021
- Delivered ClubPool project – digital platform of resources and tools to assist the development, growth, health, and sustainability of grassroots clubs.
- Identified and resolved project issues and mitigated risks, reducing challenges and improving project results.
- Developed and deepened relationships with key stakeholders.
- Development of annual Participation Study used to uncover, explore, and identify different motivations, attitudes, needs and barriers that influence people's decisions and behaviours in participating in water polo. Data to be used to refine strategies to recruit and retain participants in water polo environments.
- Development of annual Club Census survey to understand needs of clubs, gauge club understanding of WPA and SSO role, and track performance against strategic initiatives.
- Review of policy and procedure documents including National Member Protect Policy, Water Polo Australia Constitution and Water Polo Membership and Registration Policy.
- Introduction of a free member reward program to thank those involved in grassroots water polo, adding additional value to all membership offerings.
Club Capacity Project Consultant - Contract
Judo NSW
01.2021 - 02.2021
- Produced suite of club manuals to support volunteer administrators in club operations.
- Developed suite of digital tools to promote manuals to Judo NSW community via websites, social media platforms and newsletter articles.
- Monitored deadlines and milestones to keep team on track with project schedule.
AFL Club Help Lead
AFL
11.2019 - 10.2020
- Managed delivery of programs and initiatives to provide over 1200 community football clubs nationwide with support, training and resources required to operate at best practice and improve environment to increase engagement and participation.
- Research, design, and development of AFL Club Help website designed to provide support to community club volunteers in club operations
- Developed marketing toolkits and communication plan to increase AFL Club Help website awareness amongst staff and league and club volunteers resulting in 40,000 unique users in first six months.
- Developed AFL Club Health Check Program to help benchmark club operations and identify areas needing extra educational and resource support.
- Developed Club Champion Induction Program designed to educate Club Champion casual workforce on how to engage club volunteers, how to benchmark club operations using Club Help Assessment Tool, resources available to provide direction and assistance in overcoming identified challenges, and how to report on each club's goals, action plans and timelines to relevant Regional Manager.
- National Community Football Working Group member responsible for assisting community football clubs and league during COVID-19 response including conducting financial impact reviews on 150+ clubs nationwide and developing COVID-19 Return to Play Toolkit to educate football community on “Return to Play Protocols”.
Community Football Support Manager
AFL NSW/ACT
04.2018 - 11.2019
- Led delivery of services to 13 community leagues and 240+ clubs throughout NSW/ACT to enhance community football environments, support and develop volunteers, and fosters participation growth across NSW/ACT.
- Developed and implemented first Disability Action Plan for NSW/ACT to ensure the code provides genuine opportunities for people with disabilities to enjoy all aspects of AFL.
- Exceeded budget targets achieving annual surplus by expense monitoring and diversifying revenue streams by obtaining 15 commercial partners.
- Developed AFL NSW/ACT Education Program including delivery of 40+ face-to-face education sessions to volunteers, players, and staff annually.
- Executed 2019 National Inclusion Carnival (6-day event) hosted at Blacktown with every state/ territory represented equating to approximately 128 players, 40 support staff and 90 family members, 40 umpires, 60 volunteers and 1000 spectators with direct economic benefit estimated to be circa $310k. This included securing grants and sponsorship to reduce cost for teams and players to participate.
- Development and delivery of annual Volunteer Survey to identify different motivations, attitudes, needs and barriers to volunteering in community football clubs. Data was used to establish volunteer strategies for community clubs and leagues.
- Delivered and expanded state Volunteer Recognition Program to ensure maximum effectiveness seeing 15% growth annually
- Active board member for AFL Sapphire Coast and AFL South Coast, Chair of AFL NSW/ACT Disability Working Group and member of Southern NSW Community Drugs and Alcohol Committee.
- Conducted regular review of state and national community football by-laws, policies, and procedures.
Community Football Coordinator
AFL NSW/ACT
04.2016 - 04.2018
Sport Development Team Leader
Macquarie University
01.2014 - 04.2016
Development Squad Coach
Leichhardt Park Aquatic Centre
06.2012 - 01.2014
Education
Certificate - Essentials of Engagement
IAP2
2023
Certificate - Design And Plan Engagement
IAP2
2023
Certificate - Mastering Project Management
Australian Institute of Management
2023
Diploma - Leadership And Management
TAFE
2018
Certificate - Marketing And Communications Foundations Skill Set
TAFE
2018
Skills
- Project Planning
- Stakeholder Management
- Critical Thinking
- Process Improvement
- Strategy Implementation
- Time Management
- Report Preparation
- Negotiation
- Contract Management
- Budget Administration
Timeline
Recreation Planning Officer
Northern Beaches Council
04.2022 - Current
Volunteer Engagement Officer
Surf Life Saving NSW
09.2021 - 04.2022
Project Officer - Contractor
Water Polo Australia
03.2021 - 09.2021
Club Capacity Project Consultant - Contract
Judo NSW
01.2021 - 02.2021
AFL Club Help Lead
AFL
11.2019 - 10.2020
Community Football Support Manager
AFL NSW/ACT
04.2018 - 11.2019
Community Football Coordinator
AFL NSW/ACT
04.2016 - 04.2018
Sport Development Team Leader
Macquarie University
01.2014 - 04.2016
Development Squad Coach
Leichhardt Park Aquatic Centre
06.2012 - 01.2014
Certificate - Essentials of Engagement
IAP2
Certificate - Design And Plan Engagement
IAP2
Certificate - Mastering Project Management
Australian Institute of Management
Diploma - Leadership And Management
TAFE
Certificate - Marketing And Communications Foundations Skill Set
TAFE
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