Jacinta Apps
Sydney
Summary
I am motivated and competent when it comes to working; striving to confirm customer satisfaction by being agile, prepared and communicative. Often, going a step further to build strong customer bonds, leaving a positive impression and earning a loyal customer. I am able to work collaboratively as a team player, learning from surrounding colleagues. I have a proactive attitude and strong work ethic which is reflected in my work.
Overview
4
4
years of professional experience
Work History
Crew Trainer
McDonald's
04.2021 - Current
- Observed crew members during shift to provide feedback and guidance in improving performance.
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Delivered outstanding customer service to ensure customer satisfaction.
- Greeted customers enthusiastically, providing prompt and polite service, shortening wait times
- Upheld company image by being punctual and presenting myself in neat and friendly manner
Education
High School Diploma -
Cecil Hills High School
01-2024
Skills
- Customer service and care
- Employee training
- Cash handling
- Team leadership
- Positive attitude and enthusiasm
- Reliable and punctual
- Initiative and proactivity
Accomplishments
Awarded the QSC (Quality, Service, Cleanliness) Badge
Timeline
Crew Trainer
McDonald's
04.2021 - Current
High School Diploma -
Cecil Hills High School
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