Jacinta Gorgis
Roxburgh Park,Victoria
Summary
Customer service with strong communication and organization skills
Experienced in providing good communication and positive attitude
Desires to join an innovative, goal-oriented team with a strong growth track
Overview
4
4
years of professional experience
Work History
Employee
TK Maxx Craigieburn
11.2021 - Current
- Maintained a clean, organized inventory and curated display of rotating seasonal clothing and accessories
- Anticipated customer needs and provided them with high quality service while upholding brands standards and values to ensure customer satisfaction
- Happily guided customers through the process of successfully finding their ideal styles
- Meticulously handle POS system transactions include credit, cash, exchanges returns and refunds to ensure seam and accurate cash flow.
Beauty Advisor
Sephora
06.2023 - 08.2023
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
Employee
Craigieburn McDonalds
10.2019 - 03.2020
- Handling of money, Food handling and customer service
- Accepted and processed customer payments in cash and credit cards
- Replenishing stock
- Dedicated work ethic
- Acknowledged customer issues and resolved their problems effectively and efficiently.
Education
Diploma of Beauty Therapy - Beauty Therapy
Victoria University - Melbourne, VIC
11.2022
Year 12 - VCE
Pascoe Vale Girls College - Melbourne, VIC
10.2021
Skills
- Customer Service
- Good Communication
- Positive Attitude
- Professional
- Fashion-Oriented
- Dedicated
- Good with problem solving
- Efficient Solutions
- Team-Player
Timeline
Beauty Advisor
Sephora
06.2023 - 08.2023
Employee
TK Maxx Craigieburn
11.2021 - Current
Employee
Craigieburn McDonalds
10.2019 - 03.2020
Diploma of Beauty Therapy - Beauty Therapy
Victoria University - Melbourne, VIC
Year 12 - VCE
Pascoe Vale Girls College - Melbourne, VIC