Summary
Overview
Work History
Education
Skills
Dog walking, baby sitting, athletics
Timeline
Generic

Jacinta Hyatt

South Morang,Victoria

Summary

Adept in delivering unparalleled customer service, honed at Lollipops Playland & Cafe and Hungry Jacks, I excel in fast-paced environments, ensuring customer satisfaction and engagement. My expertise encompasses effective communication and food service safety, achieving significant improvements in customer service standards. Skilled in handling high-pressure situations, my focus is on elevating customer experiences through attentive service and operational excellence.

Overview

1
1
year of professional experience

Work History

Customer Service

Lollipops Playland & Cafe
06.2022 - 07.2023
  • Provided exceptional customer service, addressing customer inquiries professionally and compassionately.
  • Provided exceptional customer service to patrons and communicated professionally.
  • Implemented customer service policies and procedures for consistent performance standards.
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Delivered excellent customer service by addressing inquiries promptly and courteously.
  • Provided excellent customer service while meeting challenging time goals.
  • Addressed customer inquiries promptly, demonstrating professionalism and exceptional customer service skills.
  • Delivered friendly, prompt customer service to visitors of Lollipops attractions.
  • Provided exceptional customer service, addressing dietary restrictions and special requests promptly.

Customer Service Cashier

Hungry Jacks
02.2022 - 06.2022
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Counted money in drawers at beginning and end of each shift.

Education

High School Diploma -

The Lakes South Morang Senior Campus
South Morang, VIC
12.2023

Skills

  • Customer Service and Communication Skills
  • Customer service standards
  • Customer service skills
  • Customer Service and Engagement
  • Fast food customer service
  • Customer service focus

Dog walking, baby sitting, athletics

I enjoy getting outdoors and walking my dog. I have had the privilege of assisting my family and friends with this exercise as well. I assist in baby sitting my nephew and his friends when they are required, I bring my knowledge from working in a facility of the playgroup to this to ensure safety and fun is paramount. I have enjoyed participating in athletics from a child. The exercise that I gain and the bonds and friendships I have made ensure a positive outlook on life.

Timeline

Customer Service

Lollipops Playland & Cafe
06.2022 - 07.2023

Customer Service Cashier

Hungry Jacks
02.2022 - 06.2022

High School Diploma -

The Lakes South Morang Senior Campus
Jacinta Hyatt