JACINTA KEELAN
Adelaide,SA
Summary
I am a 19 year old currently seeking fulltime employment, i have main experience in retail and hospitality and in both i thrive for excellent sales, service and communication skills, I am a very bright and outgoing person. I am confident in what I do, focused and driven and I excel in both individual and team working environments. Along with this, I am committed to making every customer feel welcome and assisting with any need.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
lovisa
Marion, SA
02.2023 - 10.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Trained new employees on proper protocols and customer service standards.
Team Member
pullman adelaide
Adelaide , SA
04.2022 - 12.2023
- Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems
- Performed opening and closing duties, including store cleaning and restocking
Crew Member
Grill'd
Marion , SA
08.2021 - 03.2022
- Stocked shelves to organize aisles in assigned department.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Prepared salads, soups and sandwiches for customers.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Team Member
hungry jacks
Seaford , SA
01.2020 - 03.2021
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Trained new team members on procedures, customer service, and sales techniques.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Education
Year 11 -
Seaford 6-12 School
Seaford, SA2021
Skills
- Money Handling
- Merchandise Strategizing
- Stockroom Management
- Retail Operations
- Kronos software
- Friendly and Outgoing
- Promotional Planning
- Highly Motivated
- Payment Processing
- Staff Management
- Health And Safety Compliance
- Customer Service Experience
- Marketing Tactics
- Scheduling Abilities
- Merchandising Ability
- Upselling and Cross Selling
- Customer Service
- Multitasking
- Staff Training
- Team Leadership
- POS Systems
- Store Merchandising
- Employee Training
- Sales Promotions
- Supply Ordering
- Visual Merchandising
Certification
- Barista
- RSA
Timeline
Assistant Manager
lovisa
02.2023 - 10.2023
Team Member
pullman adelaide
04.2022 - 12.2023
Crew Member
Grill'd
08.2021 - 03.2022
Team Member
hungry jacks
01.2020 - 03.2021
Year 11 -
Seaford 6-12 School