Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JACINTA KEELAN

Adelaide,SA

Summary

I am a 19 year old currently seeking fulltime employment, i have main experience in retail and hospitality and in both i thrive for excellent sales, service and communication skills, I am a very bright and outgoing person. I am confident in what I do, focused and driven and I excel in both individual and team working environments. Along with this, I am committed to making every customer feel welcome and assisting with any need.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Manager

lovisa
Marion, SA
02.2023 - 10.2023
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Trained new employees on proper protocols and customer service standards.

Team Member

pullman adelaide
Adelaide , SA
04.2022 - 12.2023
  • Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems
  • Performed opening and closing duties, including store cleaning and restocking

Crew Member

Grill'd
Marion , SA
08.2021 - 03.2022
  • Stocked shelves to organize aisles in assigned department.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Prepared salads, soups and sandwiches for customers.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.

Team Member

hungry jacks
Seaford , SA
01.2020 - 03.2021
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Kept kitchen, counter and dining areas cleaned and sanitized.

Education

Year 11 -

Seaford 6-12 School
Seaford, SA
2021

Skills

  • Money Handling
  • Merchandise Strategizing
  • Stockroom Management
  • Retail Operations
  • Kronos software
  • Friendly and Outgoing
  • Promotional Planning
  • Highly Motivated
  • Payment Processing
  • Staff Management
  • Health And Safety Compliance
  • Customer Service Experience
  • Marketing Tactics
  • Scheduling Abilities
  • Merchandising Ability
  • Upselling and Cross Selling
  • Customer Service
  • Multitasking
  • Staff Training
  • Team Leadership
  • POS Systems
  • Store Merchandising
  • Employee Training
  • Sales Promotions
  • Supply Ordering
  • Visual Merchandising

Certification

  • Barista
  • RSA

Timeline

Assistant Manager

lovisa
02.2023 - 10.2023

Team Member

pullman adelaide
04.2022 - 12.2023

Crew Member

Grill'd
08.2021 - 03.2022

Team Member

hungry jacks
01.2020 - 03.2021

Year 11 -

Seaford 6-12 School
JACINTA KEELAN