Jacinta Kellett
Rosebud,Vic
Summary
Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times. Organized and with great experience in fast restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.
Overview
2
2
years of professional experience
Work History
Waitress/Front of House Staff Member
Jettys Pizza
10.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
ItsABurger
06.2022 - 12.2022
- Active Listening, Critical Thinking, Flexible and Adaptable, Skilled at working independently and collaboratively in a team environment, Self-motivated, with a strong sense of personal responsibility, Proven ability to learn quickly and adapt to new situations, Worked well in a team setting, providing support and guidance, Worked effectively in fast-paced environments, Demonstrated respect, friendliness and willingness to help wherever needed, Excellent communication skills, both verbal and written, Passionate about learning and committed to continual improvement, Worked flexible hours across night, weekend and holiday shifts.
Education
Mornington Secondary College
09.2024
Skills
- Active listening
- Critical thinking
- Flexible and adaptable
- Skilled at working independently and collaboratively in a team environment
- Proven ability to learn quickly and adapt to new situations
- Worked well in a team setting, providing support and guidance
- Worked effectively in fast-paced environments
- Demonstrated respect, friendliness and willingness to help wherever needed
Timeline
Waitress/Front of House Staff Member
Jettys Pizza
10.2023 - Current
ItsABurger
06.2022 - 12.2022
Mornington Secondary College
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