Jacinta Kilpatrick
Ingleburn,NSW
Summary
Dynamic Warehouse Storeperson with proven expertise at Polyaire in inventory management and order fulfillment. Recognized for enhancing operational efficiency and maintaining a safe work environment. Strong communicator and problem solver, adept at training new hires and ensuring customer satisfaction through effective service delivery. Committed to excellence in all aspects of warehouse operations.
Reliable professional trained in shipping and receiving. Accomplished in handling fast-paced work with professionalism and minimizing discrepancies by meticulously reviewing errors. Quick learner with excellent technical abilities.
Productive professional demonstrating skills. Known for performing tasks and job duties quickly and with minimal supervision. Safety-oriented individual with superior knowledge of OSHA regulatory safety protocols and practices.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
2003
2003
years of post-secondary education
Work History
Warehouse Storeperson
Polyaire
Prestons
09.2025 - 03.2026
- Received and checked incoming shipments for accuracy and quality.
- Organized inventory on shelves for easy access and retrieval.
- Prepared orders for distribution by packing items securely.
- Conducted regular stock counts to ensure inventory accuracy
- Responded quickly to urgent requests from customers for rush deliveries.
- Provided assistance in training new hires on warehouse operations.
- Collaborated with management staff on improving operational processes.
- Maintained a safe working environment by adhering to safety policies and procedures.
- Provided excellent customer service when dealing with customers face-to-face.
- Unloaded and loaded trucks with appropriate loading equipment.
- Maintained cleanliness of the warehouse environment at all times.
Store Team Member
EG Fuel
Campbelltown
02.2024 - 09.2025
- Assisted customers with product inquiries and service requests.
- Maintained cleanliness and organization of store displays and inventory areas.
- Operated point-of-sale systems for efficient transaction processing.
- Restocked shelves and ensured product availability for customers.
- Collaborated with team members to enhance customer service experiences.
- Educated customers on promotions and loyalty programs to encourage participation.
- Implemented safety protocols to ensure a secure shopping environment for all patrons.
- Greeted customers and provided excellent customer service.
- Maintained cleanliness of the store, including floors, shelves, counters and restrooms.
- Assisted in stocking shelves with merchandise.
- Provided product knowledge to customers and answered inquiries.
- Handled customer complaints professionally and efficiently.
- Operated cash register to process sales transactions.
Warehouse Storeperson
AMR Hair and Beauty
Ingleburn, NSW
05.2023 - 01.2024
- Organized inventory on shelves for easy access and retrieval.
- Maintained cleanliness and safety standards throughout the warehouse.
- Prepared orders by picking, packing and labelling merchandise for shipment.
- Assisted in cycle counting activities to ensure accurate inventory records.
- Ensured accuracy of orders prior to dispatch.
- Inspected products for damages or defects before storing them away.
- Monitored stock levels and replenished as necessary.
Warehouse Storeperson
Next 3PL
Ingleburn
10.2021 - 04.2023
- Received and checked incoming shipments for accuracy and quality.
- Organized inventory on shelves for easy access and retrieval.
- Prepared orders for distribution by packing items securely.
- Maintained cleanliness and safety standards throughout the warehouse.
- Utilized warehouse management systems to track product movement effectively.
- Prepared orders by picking, packing and labelling merchandise for shipment.
- Organised warehouse space for efficient storage of goods.
- Provided assistance in training new hires on warehouse operations.
Customer Service Officer
Smart furniture
Casula
01.2019 - 07.2020
- Resolved customer complaints through effective communication and problem-solving.
- Maintained up-to-date knowledge of furniture products and trends.
- Assisted customers with product inquiries and order placements.
- Processed returns and exchanges according to company policies.
- Collaborated with team members to enhance customer service procedures.
- Educated customers on product features and benefits during sales interactions.
- Utilized point-of-sale systems for efficient transaction processing.
- Documented customer feedback to improve service quality and offerings.
- Provided customer service in a courteous and professional manner.
- Answered customer inquiries via telephone, email and face-to-face contact.
- Resolved customer issues in an efficient and timely manner.
- Maintained accurate records of customer interactions and transactions.
- Answered phone with positive attitude and asked questions to better understand customer needs.
Education
Devonport High School
Devonport, TASSkills
- Inventory management
- Order fulfillment
- Warehouse safety
- Stock replenishment
- Customer relationship management
- Visual merchandising
- Product knowledge
- Effective communication
- Problem solving
- Team collaboration
- Attention to detail
- Time management
- Employee training
- Workplace cleanliness
- Loading and unloading
- Barcode scanning
- Maintenance tasks
- Heavy lifting
- Order picking
- Packaging and labeling
- Stock control
- Shipping and receiving
- Task prioritization
- Organization and prioritization
- Stock rotation
- Punctual and reliable
- Verbal and written communication
- Pallet jack use
- Self-motivated and independent
- Teamwork and cooperation
- Package handling
Timeline
Warehouse Storeperson
Polyaire
09.2025 - 03.2026
Store Team Member
EG Fuel
02.2024 - 09.2025
Warehouse Storeperson
AMR Hair and Beauty
05.2023 - 01.2024
Warehouse Storeperson
Next 3PL
10.2021 - 04.2023
Customer Service Officer
Smart furniture
01.2019 - 07.2020
Devonport High School