Jacinta McCosker
Byford,Western Australia
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to learn and take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
ICT Application Specialist
Health Support Services
06.2023 - Current
- Catalogues medication according to the Australian and Medication Terminology
- Contributes to business improvement and change
- Liaise with users, Internal and external to understand business functions
- Support business related services in the development of customer requirements
- Provide solutions that address the customers' needs
- Identifies problems and helps with the implementation of ICT upgrades and updates
- Provide support within the ICT application teams and ensures the needs of our users are met
- Provide application support and assistance on the operation of ICT applications by providing timely and effective resolution of application problems
- Update's and monitor ICT Application policies, standards, and procedures.
- Created manuals and published guidelines for proper use of systems.
- Devised technical strategies, created system designs and developed presentation materials for applications.
- Determined whether computer systems in company were sufficient for business requirements.
- Provided training to clients in use of Pharmacy and Medication systems and applications.
- Documented clients' issues and processes of resolution.
- Collaborated with business owners, vendors and other team members to evaluate and recommend solutions to complex problems and requests.
- Supported daily operations and system maintenance procedures.
- Assisted in identifying gaps between business requirements and application capabilities and recommend action steps.
- Coordinated deployments of new software, feature updates and fixes.
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, and enhancements.
- Tested and deployed scalable and highly available software products.
- Tested troubleshooting methods and documented resolutions for inclusion in knowledge base for support team use.
Pharmacy Technician/Purchasing Officer
Armadale Kalamunda Group
09.2015 - Current
- Assists with dispensing of prescriptions (PBS and non-PBS), Inpatient charts and Discharges
- Assists in the maintenance of an efficient pharmaceutical supply by stock receivals, stock rotation, and expiry, stock picking and data processing according to standard policies and procedures
- Used the iPharmacy application and Oracle to authorize and monitor purchase orders and consumables.
- Pre-packages medications according to the standards and requirements of the Code of Good Manufacturing Practice
- Assists in ensuring that prescriptions conform to legal and hospital requirements
- Assists in the preparation of pharmaceutical invoices for payment
- Maintains the pharmacy computer system using the iPharmacy application.
- Assist in training new staff
- Liaise with vendors and the Accounting Department on day-to-day matters relating to purchasing and invoice anomalies
- Controls stock inventory of all pharmaceuticals, including drugs of addiction by supervising their ordering and receivals, return to suppliers for credit where applicable, monitoring back orders, maintaining proper rotation, expiry checking
- Coordinates and executes the necessary purchase transactions between the Pharmacy store and Kalamunda Pharmacy
- Liaises with distributors/warehouses with respect to supply problems, sourcing alternate supplies as necessary and updating the computer database accordingly
- Monitors and supervises the delivery, receipt, checking, marshalling and lodgment into inventory of all purchased goods; investigates and rectifies associated discrepancies, liaising with vendors and actioning credits and return to vendor transactions accordingly
- Generate the weekly report notifying all pharmacy staff of stock supply problems and solutions.
Pharmacy Assistant
Royal Perth Bentley Group
04.2013 - 09.2015
- Assists in the maintenance of an efficient pharmaceutical supply process by stock receivals, stock rotation and expiry, stock picking and data processing according to standard policies and procedures
- Facilitates Imprest stock of pharmaceuticals including Controlled Drugs, in wards, theatres and departments by ensuring their proper ordering via PDA, distribution and rotation; set stock levels by liaising with the clinical pharmacist and medical staff
- Maintains the pharmacy computer system (iPharmacy) for inventory management
- Assists in ensuring that prescriptions conform to legal and hospital requirements
- Dispenses prescriptions and/or items for ward issue, including Controlled drugs, up to the checking stage.
Education
Certificate IV Hospital Health Services Pharmacy Technician -
Mount Lawley Central TAFE
2016
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Kelmscott Senior High School
2011
Skills
- Oral, Written and Interpersonal communication skills
- Ability to analyze and assess situations and apply decision making skills
- Able to work under pressure in demanding situations
- Knowledge of MS office (word, excel, outlook)
- Planning and organizing skills and able to meet schedules
- Service Standard Compliance
- ICT & End-User Support
- Application Implementation & Development
- Improvement Recommendations & Error Resolution
- User Acceptance Testing (UAT)
- Improvement Recommendations & Error Resolution
- User Acceptance Testing (UAT)
- Improvement Recommendations & Error Resolution
- User Acceptance Testing (UAT)
- Improvement Recommendations & Error Resolution
- User Acceptance Testing (UAT)
Referees
Karen Phillips
Team Leader - Pharmacy and Medication Management Systems
Health Support Services
Email: Karen.Phillips@health.wa.gov.au
Ashleigh Vosbergen
Senior Pharmacist
Armadale Kalamunda Group
Email: Ashleigh.Vosbergen@health.wa.gov.au
Timeline
ICT Application Specialist
Health Support Services
06.2023 - Current
Pharmacy Technician/Purchasing Officer
Armadale Kalamunda Group
09.2015 - Current
Pharmacy Assistant
Royal Perth Bentley Group
04.2013 - 09.2015
Certificate IV Hospital Health Services Pharmacy Technician -
Mount Lawley Central TAFE
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Kelmscott Senior High School
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