Jacinta Michael
Morwell
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable experiences for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
6
6
years of professional experience
Work History
Waitress
Nicks Cafe
02.2018 - 06.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Bussed and reset tables to keep dining room and work areas clean.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
Waitress
Tanias Deli
01.2017 - 01.2018
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Greeted new customers, discussed specials, and took drink orders.
Education
High School Diploma -
Kurnai College
Churchill, VIC10.2017
Skills
- Transactions and Cash Handling
- Adaptable and Flexible
- Bus Tables
- Phone Inquiries
- Safety and Sanitation
- Stocking and Replenishing
- Food Preparation and Safety
- Restocking Condiments
- Cash Handling
- Hospitality and Accommodation
- Dish Preparation
- Waiting Tables
Additional Information
Referees
- Vasiliki Marcou
ph: 0407270047
email: vasiliki1604@gmail.com
- Nick Marcou
ph: 0477592777
email: nigola07@gmail.com
Timeline
Waitress
Nicks Cafe
02.2018 - 06.2023
Waitress
Tanias Deli
01.2017 - 01.2018
High School Diploma -
Kurnai College
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