Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jacinta Moore

Adelaide

Summary

Friendly and reliable individual with a history of safe driving, timely deliveries, food handling, and customer service. Adept at food safety, map navigation and following safety driving guidelines and delivery instructions. Patient and level-headed, with the ability to remain on schedule and make quick decisions when necessary. Highly organised with a proven track record of providing excellent customer experience. Constantly seeks new, exciting opportunities to learn and develop new skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Adelaide 500 Groundstaff

Pinnacle People
11.2023 - Current
  • Maintained smooth entry flow by quickly resolving ticketing issues and discrepancies.
  • Improved overall event satisfaction with friendly and professional interactions during the ticket scanning process.
  • Increased guest satisfaction by addressing concerns promptly and courteously during the ticket scanning process.
  • Contributed to efficient crowd management through effective communication with team members and supervisors regarding entry patterns and potential problems.
  • Assisted guests with special needs or accessibility requirements, delivering personalized attention that enhanced their overall experience at the venue.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries, complaints, and concerns.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Worked long-day shifts
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Skilled at working independently and collaboratively in a team environment.

Delivery driver

Dominos Adelaide
02.2022 - Current
  • Experienced delivery driver with a background in both front and back of house operations, including proficient customer service, cash handling and EFTPOS skills
  • Knowledgeable in basic work, health, and safety, including food handling practices and store cleaning duties
  • Skilled in heavy lifting and physically demanding tasks, well-prepared driver with deliveries in Adelaide
  • Proficient in order packing and the preparation of orders, ensuring efficient handling of deliveries
  • Committed to maintaining a clean and organized workspace, as well as providing exceptional customer service
  • Successfully navigated unfamiliar roads to deliver on time
  • Adhered to all traffic laws and regulations, ensuring safety for all customers and pedestrians
  • Utilized GPS to accurately locate delivery addresses
  • Provided helpful customer service by answering questions and offering additional services
  • Maintained a professional, friendly and courteous attitude when interacting with customers
  • Developed and implemented a plan for efficient routes to minimize delivery time and fuel costs.

Education

South Australian Certificate of Education (SACE) -

Roma Mitchell Secondary College
Gepps Cross, SA
12.2020

Skills

  • Fast Learner
  • Adaptability
  • Ability to Work Under Pressure
  • Communication
  • Problem Solving
  • Telephone answering
  • Customer Service
  • Clean Driving Record
  • Fluent in English
  • Cash/ EFTPOS handling
  • Basic cleaning duties
  • Heavy lifting
  • Teamwork
  • Strong work ethic

Certification

Responsible Service of Alcohol - EOT , 2023

Certificate III in Retail - HitSA , 2023


Timeline

Adelaide 500 Groundstaff

Pinnacle People
11.2023 - Current

Delivery driver

Dominos Adelaide
02.2022 - Current

South Australian Certificate of Education (SACE) -

Roma Mitchell Secondary College

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Jacinta Moore