Jacinta Morris
Cairns,QLD
Summary
Balancing full-time studies and work commitments alongside dedicated motherhood. Committed to completing degree to positively impact community and create better environment for future generations. Recognized for leadership skills through captaincy roles in various sporting teams, including sports house captain during school years. Currently at Services Australia providing telephony support to vulnerable customers across Australia, mostly remote customers, while also offering technical peer support to colleagues. Seeking new role to effectively utilize and further develop knowledge, experience, and devotion.
Overview
5
5
years of professional experience
1
1
Certification
Work History
McDonald’s
McDonald's Restaurant
Parramatta
04.2020 - 04.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
Crew Member
Hungry Jacks DFO
08.2018 - 04.2019
- August 2018 - April 2019 (officially) however, left in January as I was relocating to Gold Coast to study at Bond University
Food and Beverage Attendant
Rainforest Station
Kuranda, QLD
02.2018 - 02.2018
- Executed hospitality tasks at Rainforest Station during Chinese New Year, contributing to successful service for a large number of visitors.
Food and Beverage Attendant
Coco's at Pullman International
Cairns City, QLD
01.2017 - 01.2017
- Four days of work experience in year 11
Game development
Cairns NRL
Cairns, QLD
01.2016 - 09.2016
- A week of work experience with NRL for Sports development. Also achieved cert I in Referee
Education
Diploma In Criminology -
Central Queensland University
Online02.2025
Year 12 - Maths A, Biology, English Authority, Ancient History, Hospitality & Physical Education
Woree State High School
Cairns, QLD11.2018
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Excellent communication
Certification
- Cert I in Refereeing
- Cert II in Hospitality
- Queensland Certificate of Education
- OP 16
Awards
Senior Sports woman of the year 2018 and 2019., Sports House Captain 2019, Age Champion Athletics and Cross Country 2018 and 2019
ADDITIONAL INFORMATION
I am a reliable, understanding, confident, and supportive person who is able to connect with many different cultures, backgrounds, races, and genders. I work hard to be performing at a high level and go above and beyond for those who value me.
Timeline
McDonald’s
McDonald's Restaurant
04.2020 - 04.2021
Crew Member
Hungry Jacks DFO
08.2018 - 04.2019
Food and Beverage Attendant
Rainforest Station
02.2018 - 02.2018
Food and Beverage Attendant
Coco's at Pullman International
01.2017 - 01.2017
Game development
Cairns NRL
01.2016 - 09.2016
Year 12 - Maths A, Biology, English Authority, Ancient History, Hospitality & Physical Education
Woree State High School
Diploma In Criminology -
Central Queensland University