Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Volunteer Experience
Timeline
Generic

Jacinta Ramsay

Summary

I am an accomplished Hairdressing and Barbering educator professional with a successful track record in teaching apprenticeship and full-time students. My portfolio of achievements includes establishing and maintaining delivery of all aspects of Certificate III in barbering and hairdressing. I am a proactive and motivated individual who thrives on achievement both personally and professionally. Enthusiastic and creative individual with solid understanding of student development and learning styles. Possesses excellent communication and interpersonal skills and connects with students from diverse backgrounds. Experienced developing engaging lesson plans and assessments to measure student progress.

Overview

21
21
years of professional experience

Work History

Educator Barbering/Hairdressing

Gordon Tafe
10.2021 - Current
  • Monitored student progress and adjusted instruction to meet individual needs.
  • Shifted between formal and informal methods of teaching to keep students engaged.
  • Coordinated community service projects for students, instilling civic responsibility and interpersonal skills development.
  • Mentored new educators in best practices for teaching, leading to increased confidence and effectiveness within the school community.
  • Created lessons and online testing materials to facilitate remote learning.
  • Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
  • Assessed student performance and provided feedback to facilitate student success.
  • Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
  • Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
  • Participated in department meetings to provide input to colleagues about student achievement and improvement.

Hairstylist

Von Ruby Headquarters'
02.2023 - Current
  • Answered phone calls and emails to schedule client appointments.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Trained new cosmetologists on makeup and skincare products and techniques.
  • Assisted management team with marketing initiatives targeting new clientele within the community surrounding the salon location.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.

Educator Barbering/Hairdressing

Victoria University Polytechnic (Victoria University)
04.2011 - 12.2021
  • Classroom delivery for theory and practical units of competency Certificate III in Hairdressing and Certificate III in Barbering
  • Development of blended learning slides for eLearning resources for Certificate III hairdressing/Barbering
  • Development of Learning and assessment plans for certificate III hairdressing/Barbering
  • Mapping of training packages and learning support material online within AQFT standards
  • Facilitate group-based learning workshops
  • Working with compliance on the continuous improvement process of training resources and assessment tools
  • Deliver barbering orientation/induction for new barbering students and educators
  • Evaluate, numeracy, literacy and language skills and pre training review selection
  • Coordinate daily running of the VU Poly barbershop, scheduling of clients and implementation of the Policies and procedures
  • Manage student progression, entering first participant and result in Student One software
  • Assess and manage student progression throughout VU Collaborate learning portal
  • Manage and update where required Certificate III in barbering eLearning spaces in VU Collaborate
  • Manage student numbers, enrolments class numbers for barbering intakes
  • Liaise with apprenticeship employers, progression reports, training plans, and on the job assessing.

Head of Hairdressing Department

Headmasters Advanced Academy Training
08.2006 - 01.2010
  • Artistic team coordinator, trained and directed trainees for competitions, hair and theatre productions/shows, awards presentations and photo shoots
  • Delivered training modules for Certificate III in Hairdressing
  • Evaluated and assessed Certificate III in Hairdressing qualification certificates for trainees (assessment coordinator)
  • Developed and delivered specialised workshops and short courses (workshop coordinator) (MS Word)
  • Liaised with employers and client salons (MS Outlook)
  • Delivered induction and training orientation
  • Developed personalised training programs (MS Excel)
  • Closely monitored student-training developments
  • Nominated and assisted trainee resume and interview procedures for Annual Outstanding Achievement Awards
  • Operations
  • Manage and support Heads of department
  • Manage and write learning resources for Certificate III and IV in hairdressing
  • Manage and work with apprenticeship sales consultant in maintaining current clients and market strategies for new client base
  • Manage job placement and recruitment process for students and salon clients
  • Work with local sales team to interview prospective new students
  • Manage a large training team and department coordinators
  • Evaluate and train staff where required
  • Induction training for new facilitators
  • Working with HR to interview new facilitators, conduct probation review and yearly appraisals
  • Participate in management team strategic planning and development
  • Review and implement new training delivery
  • Organise and conduct weekly team meetings
  • Manage On the job training educators and salon clients
  • Organise and facilitate training and team building activities for staff professional learning days
  • Class timetable allocation for facilitators and student class schedules
  • Monitor classroom and equipment standards.

Head Colour Technician/Assistant Manager

Toni & Guy London
05.2003 - 08.2006
  • Salon Manager/Head Technician
  • NVQ lll and Vardering Certificate Colour Trainer
  • Application and delivery of classic and current Toni & Guy colour collections
  • Team involvement in charity fashion shows, London fashion week and L'Oreal colour trophy
  • Pre-training and placements at Toni & Guy London, junior blow dry competitions
  • Attended Toni & Guy Art team meetings and Soiree's
  • Salon consultant for Toni & Guy Label M product range
  • Attained certificate in L'Oreal colour keys/advanced colour keys
  • Management of stock control and levels
  • Salon customer service and consultations
  • Strong organisational skills, time management and ability to prioritise
  • Proven ability to work individually and as a team member
  • Reception duties including meeting and greeting clients, booking salon appointments using Salon Genius and processing payments.

Education

Upgrade TAE50116 Dip VET + LLN501

Fortress Learning
Queensland
2023

TAEASS502 Design and develop assessment tools upgrade unit -

Victoria University
Melbourne, VIC
12.2019

Master eLearning Course -

B Online
2015

TAE40110 Certificate IV in Training and Assessment (upgrade) -

Victoria University
Melbourne, VIC
2013

TAE50111 Diploma of Vocational Education and Training -

Victoria University
Melbourne, VIC
2012

Upgrade TAA Certificate IV in training and assessment -

Victoria University
2007

Toni & Guy Technical Vardering -

Toni And Guy London
2003

Certificate III in Hairdressing -

Headmasters Academy of Training
1998

Skills

  • Diversity and Inclusion
  • Student relations
  • Student Motivation and Engagement
  • Problem-Solving
  • Peer Mentoring
  • Positive Learning Environment
  • Curriculum Development
  • Team Collaboration
  • Interpersonal and Social Skills

Accomplishments

  • 2021, X Awards Online Delivery
  • 2019, Women in Trades
  • 2018, HBIA RTO Educator of the year
  • 2018, Entrepreneurship and Industry Connection champion

Volunteer Experience

  • 2023 Hair Aid Inc, International Project Indonesia Barbering Team Leader
  • 2020 Hair Aid Inc, International Project Philippines Barbering Team Leader
  • 2018 Hair Aid Community Cuts Coordinator, Victoria and Western Australia
  • 2018 Hair Aid Inc, International Project Indonesia Haircutting Team leader
  • 2017-2018 HBIA, Board member
  • 2016- 2017 Look Good Feel Better, Peter Mac Cancer hospital
  • 2012-2018 HBIA, Scrutineer floor Judge

Timeline

Hairstylist

Von Ruby Headquarters'
02.2023 - Current

Educator Barbering/Hairdressing

Gordon Tafe
10.2021 - Current

Educator Barbering/Hairdressing

Victoria University Polytechnic (Victoria University)
04.2011 - 12.2021

Head of Hairdressing Department

Headmasters Advanced Academy Training
08.2006 - 01.2010

Head Colour Technician/Assistant Manager

Toni & Guy London
05.2003 - 08.2006

Upgrade TAE50116 Dip VET + LLN501

Fortress Learning

TAEASS502 Design and develop assessment tools upgrade unit -

Victoria University

Master eLearning Course -

B Online

TAE40110 Certificate IV in Training and Assessment (upgrade) -

Victoria University

TAE50111 Diploma of Vocational Education and Training -

Victoria University

Upgrade TAA Certificate IV in training and assessment -

Victoria University

Toni & Guy Technical Vardering -

Toni And Guy London

Certificate III in Hairdressing -

Headmasters Academy of Training

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Jacinta Ramsay