Jacinta Sinden-Roach
Melbourne,Victoria
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Overview
14
14
years of professional experience
Work History
Receptionist
Golden Chain Quays Motel
San Remo, VIC
11.2019 - Current
- Collected [Product or Service] payments from clients and updated account balances
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers
- Operated multi-line telephone system to independently handle over [Number] calls each day
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Kept reception area clean and neat to give visitors positive first impression
- Collected and distributed messages to team members and managers to support open communication and high customer service
Assistant manager
Great Aussie dog wash
Melbourne , Victoria
02.2011 - 11.2017
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
- Handled customer service by dealing with complaints, organizing stock and answering customer questions
- Kept work areas clean, organized and safe to promote efficiency and team safety
Education
undefined
Mount Lilydale Mercy College
Lilydale, VICSkills
- Office administration
- Professional demeanor
- Telephone skills
- Attention to detail
- Time management
- Personable and outgoing
- Punctual
- Organization skills
- Customer-service oriented
- Reliable
- Honest and Trustworthy
- Adaptable to change
Timeline
Receptionist
Golden Chain Quays Motel
11.2019 - Current
Assistant manager
Great Aussie dog wash
02.2011 - 11.2017
undefined
Mount Lilydale Mercy College
Similar Profiles
Michael John RodriguezMichael John Rodriguez
Operations Manager at Golden Era Food Chain IncorporatedOperations Manager at Golden Era Food Chain Incorporated
Aimee PapstAimee Papst
Front Office Supervisor at Park Regis City Quays / Park Regis PiermondeFront Office Supervisor at Park Regis City Quays / Park Regis Piermonde
Godwin MathewGodwin Mathew
Reporter at Quays TVReporter at Quays TV