Jacinta Strathearn
Pelican Waters,QLD
Summary
Versatile and dynamic professional with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making and enhancing customer satisfaction. Skilled in computer literacy, effective communication and consistently achieving goals with a focus on significant achievements.
Overview
5
5
years of professional experience
Work History
Manager of Cleaning Company
Good Old Fashioned Cleaning
04.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers by maintaining interpersonal communication.
Vet Nurse
Chancellor Park Veterinary Surgery
07.2023 - 04.2024
- Contributed to efficient clinic operations by maintaining clean and organized treatment areas, exam rooms, and kennels.
- Assisted in surgical operations, ensuring a sterile environment and proper preparation of instruments for optimal outcomes.
- Performed euthanasia procedures when required, providing compassionate support to both patients and their owners during difficult times.
- Assisted with inventory management by ordering necessary supplies and medications, ensuring essential resources were readily available for patient care.
- Developed strong client relationships by delivering compassionate care and clear communication regarding pet health needs.
- Managed medical records accurately and diligently, ensuring all documentation was up-to-date for seamless continuity of care among veterinary staff.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
Assisant in Nursing
Alliance Nursing
03.2022 - 11.2022
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Assisted residents with daily living tasks, promoting independence and dignity.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a clean and safe living environment for all residents, ensuring their wellbeing.
- Built strong relationships with clients to deliver emotional support and companionship.
Fruit Shop Assistant
Wurtulla Fruit and Veg
01.2020 - 01.2021
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Completed daily tasks accurately and on-time to support shop needs.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Checked incoming orders and organized new stock.
- Efficiently processing transactions at the cash register, counting and maintaining cash register balance
Education
Certificate III - Animal Care Services
TAFE Queensland
QLD11-2022
Diploma - Health Sciences
University of The Sunshine Coast
Sunshine Coast, QLD02-2022
Graduate Certificate -
Caloundra State High School
Caloundra, QLD11-2020
Skills
- Customer service
- Time management
- Computer literacy
- Verbal and written communication
- Organization skills
- Telephone skills
- Decision-making
- Flexible
- Adaptability
- Critical thinking
- Team leadership
Timeline
Manager of Cleaning Company
Good Old Fashioned Cleaning
04.2024 - Current
Vet Nurse
Chancellor Park Veterinary Surgery
07.2023 - 04.2024
Assisant in Nursing
Alliance Nursing
03.2022 - 11.2022
Fruit Shop Assistant
Wurtulla Fruit and Veg
01.2020 - 01.2021
Certificate III - Animal Care Services
TAFE Queensland
Diploma - Health Sciences
University of The Sunshine Coast
Graduate Certificate -
Caloundra State High School
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