Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jacinta Waterson

SARINA,QLD

Summary

Adaptable emergency services officer with a positive attitude. Proven dedicated, student illustrated by six years of tertiary study in multiple fields. Detail-oriented and dependable candidate successful at managing multiple priorities under pressure. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Emergency Services Officer (ESO)

Australian Management And Safety Training
03.2022 - Current
  • Demonstrate a high level of adaptability by responding to an evolving range of emergency scenarios, including medical, fires, chemical spills, and extrication from confined spaces, heights and vehicles and machinery.
  • Prepare reports to document incidents and emergencies
  • Collaborate with external emergency service agencies to coordinate crises.
  • Maintain operational readiness by conducting thorough equipment inspections and inventory management regularly.
  • Assist in the development of emergency response plans, incorporating best practices and lessons learned from previous incidents.
  • Cultivate interpersonal skills to build positive relationships by maintaining communication between client and employer.
  • Act as a supportive team leader in group projects, delegating tasks and providing feedback.

Hostess, Food and Beverage Attendant

Copper Bar & Grill
10.2021 - 03.2022
  • Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
  • Contributed to team success by cross-training in multiple roles, fostering a collaborative work environment.
  • Established rapport with customers by providing friendly and attentive service.
  • Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
  • Collaborated with other team members for seamless event execution during busy periods such as holidays or special events.
  • Adhered to food safety and hygiene regulations consistently, maintaining a safe and sanitary working environment at all times.

Hostess, Food and Beverage Attendant

CC's Bar & Grill By Crystalbrook
06.2021 - 11.2021

Hostess, Food and Beverage Attendant

Waterbar & Grill Steakhouse
02.2019 - 11.2021

Hostess, Food and Beverage Attendant

Black Hide Steakhouse
07.2018 - 12.2018

Food and Beverage Attendant

Hogs Breath Cafe
05.2016 - 07.2018

Shop Assistant

Cold Rock Ice Creamery
07.2014 - 11.2016

Education

Bachelor of Paramedic Science -

Central Queensland University
Rockhampton, QLD
12.2024

Skills

  • Emergency planning
  • Documentation and reporting
  • Situation awareness
  • Attention to detail
  • Stress tolerance and resilience
  • Critical thinking skills
  • Conducting self-reflection
  • Compassion and empathy

Certification

  • Certificate III in Emergency Response & Rescue, Australian Management and Safety Training - 2022
  • Diploma of Paramedical Science, Central Queensland University - 2021

Timeline

Emergency Services Officer (ESO)

Australian Management And Safety Training
03.2022 - Current

Hostess, Food and Beverage Attendant

Copper Bar & Grill
10.2021 - 03.2022

Hostess, Food and Beverage Attendant

CC's Bar & Grill By Crystalbrook
06.2021 - 11.2021

Hostess, Food and Beverage Attendant

Waterbar & Grill Steakhouse
02.2019 - 11.2021

Hostess, Food and Beverage Attendant

Black Hide Steakhouse
07.2018 - 12.2018

Food and Beverage Attendant

Hogs Breath Cafe
05.2016 - 07.2018

Shop Assistant

Cold Rock Ice Creamery
07.2014 - 11.2016

Bachelor of Paramedic Science -

Central Queensland University

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Jacinta Waterson