Jack Appleton-Seymour
Brisbane,QLD
Summary
A proactive sales specialist with advanced problem-solving skills and the ability to understand and present highly technical products across all sectors of the market. Highly effective at working independently and as a contributing member of a team. Disciplined in day-to-day business, time management.
Overview
8
8
years of professional experience
Work History
Product Specialist
Control Bionics
03.2022 - Current
- Prepared and delivered highly technical product presentations to health specialist and end-users.
- Developed relationships at all market segments including clinicians, clients and support coordinators in healthcare.
- Implemented, maintained a strong documented CRM system of client interactions, follow ups and sales activity.
- Maintained existing account base and developed and built strong relationships with new clients focusing on delivering our technology and services, maximising company revenue.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Diagnosed and troubleshot hardware, software and network issues.
- Boosted customer retention by providing exceptional product support and addressing user concerns.
BAR SUPERVISOR
Brooklyn Standard
01.2021 - 03.2022
- Upsold daily specials and beverage promotions to exceed daily sales goals
- Implemented plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events
- Processed customer orders and capitalized on opportunities to sell special beverage and food options
- General Management of bar operations.
SENIOR BARTENDER
Blackbird Bar & Grill
02.2019 - 01.2021
- Managed stock control of inventory and purchasing for liquor, beer, wine and bar supplies
- Manage new product launch and brand promotion activity
- New staff Trainer on company protocols for drink preparation, product promotion, garnish preparation and sanitation protocol
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
RESTAURANT SUPERVISOR
Byblos Bar & Restaurant
09.2016 - 02.2019
- Created and deployed successful strategies to boost restaurant patronage, performance, streamline food preparation processes and reduce waste
- Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations
- Monitored adherence to corporate policies, procedures, and standards as well as industry health and safety regulations
- Effectively scheduled and distributed work assignments in alignment with operational and customer needs
- Rapidly identified and diplomatically addressed customer complaints to achieve high levels of satisfaction and loyalty.
Education
Bachelor of Biomedical Science - Anatomy & Physiology
Queensland University of Technology
Brisbane, QLD01.2022
Bachelor of Science -
Queensland University of Technology
Brisbane, QLD2016
High School Diploma -
The Gap State High School
Brisbane, QLD11.2015
Skills
- Sales Target Achiever
- Strong Presentation Skills
- Strong Verbal and Written Communication Skills
- Customer Service Training
- Team Player with Leadership skills
- Administrative Skills
- Technologically Proficient
- Skilled at Product Demonstrations
Timeline
Product Specialist
Control Bionics
03.2022 - Current
BAR SUPERVISOR
Brooklyn Standard
01.2021 - 03.2022
SENIOR BARTENDER
Blackbird Bar & Grill
02.2019 - 01.2021
RESTAURANT SUPERVISOR
Byblos Bar & Restaurant
09.2016 - 02.2019
Bachelor of Biomedical Science - Anatomy & Physiology
Queensland University of Technology
Bachelor of Science -
Queensland University of Technology
High School Diploma -
The Gap State High School
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