JACK BANNING
Taringa,Australia
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Ground Crew
Virgin Australia
08.2023 - Current
- Load/unload baggage, ensuring correct weight distribution and labeling.
- Operate equipment (conveyor belts, disabled lifts, stairs) for boarding.
- Work efficiently for on-time departures.
- Adhere to safety regulations and report issues promptly.
- Handle physically demanding tasks, including heavy lifting.
2IC / Assistant Venue Manager
Urban Xtreme
01.2022 - 08.2023
- Scheduled employees for over 200 shifts per week, taking into account customer traffic and employee strengths using Deputy Systems
- Implemented and enforced safety policies and procedures to manage risks and prevent accidents and mishaps.
- Handled physically demanding tasks, such as restocking all areas of the park
- Developed onboarding platform and lead the re-training of over 90 staff
- Inspected facility daily for overall cleanliness and to check supply quantities for reordering and restocking.
Guest Services Supervisor
Urban Xtreme
01.2021 - 12.2021
- Trained junior team members in customer service strategies and property policies.
- Reviewed upcoming events and planned for expected challenges.
- Maintained high employee satisfaction and performance with hands-on and collaborative style.
- Supervised up to 40 floor staff in peak periods
- Created and delivered effective training materials and courses.
Crew Member
Urban Xtreme
10.2020 - 01.2021
- Assisted other team members to achieve goals.
- Taught children how to be safe in the environment through classes and one-on-one learning
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Trained new team members on procedures, customer service and sales techniques.
- Became familiar with products to answer questions and make suggestions.
Education
Diploma - Business Operations
GCLC
Gold Coast, QLD05.2023
High School Diploma -
St Peters Lutheran College
Indooroopilly11.2019
Skills
- Excellent Communication Skills
- Problem Anticipation and Resolution
- Work Planning and Prioritization
- Safety Monitoring
- Work Planning and Prioritization
- Flexible and Adaptable
- PPE use
- Teamwork and Collaboration
- Work Planning and Prioritization
- Shift Scheduling
- Revenue Growth
- Quality Assurance Training
Certification
- First Aid Certifcate & CPR, Australia Wide - 12/2023
- Blue Card - 01/2023
- RMLV, ITS - 25/08/2022
- White Card - 12/2023
- Cert III Horticulture - 07/2020
- Queensland Drivers License
Timeline
Ground Crew
Virgin Australia
08.2023 - Current
2IC / Assistant Venue Manager
Urban Xtreme
01.2022 - 08.2023
Guest Services Supervisor
Urban Xtreme
01.2021 - 12.2021
Crew Member
Urban Xtreme
10.2020 - 01.2021
Diploma - Business Operations
GCLC
High School Diploma -
St Peters Lutheran College
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