Jack Breen
Exmouth,WA
Summary
Dynamic professional with a proven track record in customer service and technical support, demonstrated during my tenure at Coles Express. Skilled in POS system operation and conflict resolution, I excel in creating positive customer experiences. My strong work ethic and professional appearance have consistently contributed to my employers' success, showcasing my ability to meet and exceed workplace demands.
Overview
9
9
years of professional experience
Work History
Fuel Station Attendant
Coles Express
Paraburdoo, WA
01.2023 - 11.2024
- Cleaned up gas and other spills in accordance with spill procedures.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
Sales Assistant
EB Games
Baldivis
01.2022 - 11.2022
- Assisted customers with prompt and polite support in-person and via telephone.
- Fielded customer questions to share information about products, availability, and pricing.
- Helped customers locate products and checked store system for merchandise at other sites.
- Established rapport with customers using active listening and interpersonal skills.
Fuel Station Attendant
Coles Express
Paraburdoo, WA
06.2020 - 11.2021
- Cleaned up gas and other spills in accordance with spill procedures.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
Liquor Store Clerk
Cellarbrations
Paraburdoo, WA
11.2018 - 04.2020
- Received payments by cash, credit, and personal check and remitted correct change.
- Educated customers on different promotions, spirits and wines to facilitate buying decisions.
- Denied alcoholic sales to intoxicated customers and contacted management immediately when issues escalated.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Ground Handler
NWAS
Paraburdoo, WA
02.2016 - 09.2018
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Maintained clean, orderly work environment free of hazards.
- Verified quantity and description of materials received by checking merchandise against packing list.
Education
High School Diploma -
Tom Price Senior High School
Tom Price, WA10-2015
Skills
Strong work ethic
Professional appearance
Safety protocol
Cleaning and sanitation
Equipment troubleshooting
Conflict resolution techniques
POS system operation
Extremely high level of computer intuition
Technical Support
Complaint resolution
Timeline
Fuel Station Attendant
Coles Express
01.2023 - 11.2024
Sales Assistant
EB Games
01.2022 - 11.2022
Fuel Station Attendant
Coles Express
06.2020 - 11.2021
Liquor Store Clerk
Cellarbrations
11.2018 - 04.2020
Ground Handler
NWAS
02.2016 - 09.2018
High School Diploma -
Tom Price Senior High School