Jack Carr
Sorrento
Summary
Highly efficient, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.
Overview
1
1
year of professional experience
Work History
Guide
Quokka Coaches
12.2023 - 01.2024
- Improved overall guest satisfaction by promptly addressing concerns and implementing appropriate solutions as needed.
- Enhanced visitor experience by providing engaging and informative tours of various attractions.
- Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
- Guided groups of up to 800 people on scheduled tours.
- Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
Crew Member
Hungry Jacks
04.2023 - 11.2023
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Education
No Degree -
Sacred Heart College
Sorrento, WA10.2024
Skills
- Health Code Compliance
- Customer Engagement
- Customer Service
- Inventory Restocking
- Heavy Lifting
- Verbal and written communication
Certification
Timeline
Guide
Quokka Coaches
12.2023 - 01.2024
Crew Member
Hungry Jacks
04.2023 - 11.2023
No Degree -
Sacred Heart College
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