Jack Cooper
Summary
Welcoming, personable individual with well-developed hospitality skills. Handles high-pressure situations with undeniable grace and poise. Experience with Virgin Australia as Cabin Crew.
Overview
4
4
years of professional experience
Work History
Social Media Marketer
Self-employed
07.2021 - Current
- Responded to inquiries and engaged with followers to build community and support customer engagement.
- Strategised and developed video content for client's website and social media publications.
- Managed paid social media advertising campaigns w to reach and engage target audiences.
Cabin Crew
Virgin Australia
11.2021 - 12.2022
- Followed company regulations and rules to promote safe environment for travellers and employees.
- Ensured safety and comfort of customers onboard.
- Resolved passenger conflicts and medical emergencies during flights.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
Webster Packer
Luca's Chemist at Copa
07.2020 - 11.2021
- Collaborated with team members to achieve daily goals and meet company objectives.
- Proved successful working within tight deadlines and a fast-paced environment.
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
Pharmacy Assistant
Kuoch Chemist, Woy Woy and Terrigal
10.2019 - 06.2020
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Assisted pharmacy staff with preparing medications and filling orders.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
Education
Diploma of Travel and Tourism Management -
TAFE NSW Hunter Institute
Responsible Service of Alcohol from - Statement of Attainment
TAFE NSW Hunter Institute, The Pharmacy Guild of Australia
High School Diploma -
Narara Valley High School
12.2016
Skills
- Public Speaking
- Crew Coordination
- Federal Guidelines
- Food and Beverage Service
- Verbal and Written Communication
- Guest Services
- Safety Standards
- Constructive Feedback
Languages
English
Native or Bilingual
Timeline
Cabin Crew
Virgin Australia
11.2021 - 12.2022
Social Media Marketer
Self-employed
07.2021 - Current
Webster Packer
Luca's Chemist at Copa
07.2020 - 11.2021
Pharmacy Assistant
Kuoch Chemist, Woy Woy and Terrigal
10.2019 - 06.2020
Diploma of Travel and Tourism Management -
TAFE NSW Hunter Institute
Responsible Service of Alcohol from - Statement of Attainment
TAFE NSW Hunter Institute, The Pharmacy Guild of Australia
High School Diploma -
Narara Valley High School
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