Jack Davis

Responsibilities included;

• Customer Service
• Achieving daily KPI and targets
• Open and closing the store
• Banking
• Pos transactions
• Merchandising stock
• Maintain Store Presentation
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Helped customers locate products and checked store system for merchandise at other sites.
• Solved customer challenges by offering relevant products and services.
• Answered customer questions about sizing, accessories, and merchandise care.
• Engaged with customers to effectively build rapport and lasting relationships.
• Prepared merchandise for sales floor by pricing or tagging.
• Engaged with customers to build rapport and loyalty.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Managed returns, exchanges and refunds in accordance with store policy.
• Built relationships with customers to encourage repeat business.
• Monitored customers for signs of security concerns and escalated issues to management.
• Listened to customer needs and desires to identify and recommend optimal products.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Managed efficient cash register operations.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Conducted product demonstrations to highlight features and redirect objections to positive aspects.
• Prioritized helping customers over completing other routine tasks in store.
• Used in-store system to locate inventory and place special orders for customers.

• Prepared food and beverages and verified adherence of quality and safe food-handling standards.
• Communicated with customers to promptly resolve complaints and address inquiries.
• Greeted guests with friendly and professional acknowledgment to build rapport.
• Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
• Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
• Provided support to crew members, facilitating quick food preparation and delivery.
• Trained newly hired employees on routine tasks and customer service.
• Assisted with preparing salads and cold food items.
• Processed orders on POS system and accepted cash and charge payments.
• Collaborated with team members to quickly fill large orders and serve large parties.
• Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.