Jack Dixon
Senior Manager | Microsoft Business Applications
Summary
Accomplished Solution Architect and Consultant with a proven track record in resolving complex business challenges across diverse industries. Expertise in architecture, management, pre-sales, development, and functional consulting for D365 Finance, D365 CRM, Copilot, and Open AI API. Skilled in understanding client needs, crafting robust solutions, and leading cross-functional teams. Committed to leveraging technology for effective, pragmatic outcomes. Passionate about innovation and eager to apply architectural leadership to forward-thinking projects.
Overview
8
8
years of professional experience
Work History
Senior Manager
PricewaterhouseCoopers
07.2024 - Current
- Expanded agentic AI solution capability across D365 Finance, enabling processes including report analysis and month-end automation.
Manager
PricewaterhouseCoopers
03.2022 - 06.2024
- Architected and led delivery for D365 Finance, Sales, and Service solutions.
- Solved technical challenges and led delivery of assets using Azure's Open AI API, Power Platform, and Microsoft Copilot.
- Built client relationships across multiple projects, ensuring trust and successful outcomes.
- Developed critical functionalities for D365 Finance, CRM, Open AI API, and Power Platform, enhancing system capabilities.
- Mentored team members, guiding them to senior roles and fostering professional growth.
Manager
Deloitte
06.2021 - 03.2022
- Managed project resourcing, including onboarding and allocations
- Played key role in core implementation processes, including data management, development cycles, and engagement reporting.
Senior Consultant
Deloitte
11.2018 - 06.2021
- Scoped, designed, and implemented solution configuration and extensions based on client requirements
- Ran product demonstrations for prospective clients for range of products across Microsoft suite
Consultant-Senior Consultant
KPMG
02.2017 - 10.2018
- Configured of Microsoft Dynamics suite to meet stated requirements
- Managed test cycles in Agile and Waterfall implementations
- Presented on areas including Power BI analytics tool and using Power Query functionality in conjunction with Dynamics.
Education
Bachelor of Business (Management) -
Queensland University of Technology
BrisbaneBachelor of Media & Communication -
Queensland University of Technology
BrisbaneSkills
- Solution architecture
- Functional consulting
- Pre-sales
- D365 Finance
- D365 CRM / Power Platform
- Open AI API
References
References are available upon request.
Projects
- 2024: Solution Architect - Copilot, Power Platform and Azure Open AI accelerator for Service, Sales and Field Service
- 2023 - Present: Financial Services, [Confidential], D365 Service / Sales / Marketing / Finance, Functional Stream Lead
- 2022 - 2023: Aged Care, Levande, D365 Finance, Functional Lead
- 2020 - 2022: Media, Nine Entertainment Corporation, D365 Finance, Functional Lead
Timeline
Senior Manager
PricewaterhouseCoopers
07.2024 - Current
Manager
PricewaterhouseCoopers
03.2022 - 06.2024
Manager
Deloitte
06.2021 - 03.2022
Senior Consultant
Deloitte
11.2018 - 06.2021
Consultant-Senior Consultant
KPMG
02.2017 - 10.2018
Bachelor of Business (Management) -
Queensland University of Technology
Bachelor of Media & Communication -
Queensland University of Technology
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