Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jack Exell

Kilmore,VIC

Summary

with over 3 years of customer service and hospitality experience i am able to bring in my positive attitude to any work environment and any task given to help other people get the same goal achieved.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Bartender/Bar Staff

Oddfellows Cafe
02.2023 - Current
  • Provides a pleasant drinking experience to customers
  • Serves drinks while maintaining a clean and sanitary bar area
  • Attends the detail and presentation of each order
  • Prepares and maintains ingredients by following recipes
  • Adheres to proper alcohol handling, sanitation, and safety procedures, and maintains appropriate dating, labeling, and rotation of all beverages, wines and spirits.

Crew Member

McDonalds Kilmore
08.2021 - 01.2023
  • At McDonalds Kilmore learnt a broad range of skills and worked in many stations and positions such as:
  • McCafe: As a McCafé Barista I was able to practice a new work skill where I engaged with customers, took orders, made espresso shots, textured milk and presented the finished coffee to customers
  • This position also allowed me to program and calibrate different types of coffee machines currently used in McCafés and the different steps required for each machine
  • Drive Thru/Front Counter: these positions gave me a lot of excellent skills and work ethic that i was able to obtain quickly Customer Service
  • Maintaining a clean work environment

Assistant Shift Manager/Leadership Transition

McDonald's
08.2021 - 01.2023


  • Working within a team to deliver the best quality, fastest experience for customers, During my time at McDonalds, I completed the MDP1 leadership transition course
  • This 3 month course trained my skills and knowledge on how to run and see how a business operates
  • The MDP1 leadership transition trained me on:
  • Being responsible for delivering outstanding QSC (Quality, Service & Cleanliness), sales, people practices and profit on your shifts
  • Supervising employees to ensure that restaurant operations and procedures are adhered to
  • Being able to comply with restaurant safety & security standards to ensure a safe working environment for all employees and customers
  • Taking responsibility and ownership for ensuring food safety is maintained to the highest standard throughout the restaurant
  • Reviewing and monitoring guest counts and sales projections to ensure they are aligned to shift targets and restaurant goals
  • Actively seeking customer feedback to ensure an exceptional customer experience is achieved, driving repeat business
  • Working within a team to deliver the best quality and experience for customers.

Education

The Kilmore International School, White St
Kilmore, VIC

Assumption College, St
Kilmore, Sutherland, VIC
10.2023

Skills

    OTHER QUALIFICATIONS:

  • First AID Certificate
  • Certified Trained Barista
  • Certified Latte Artist
  • National Responsible Service of Alcohol (RSA)
  • Victorian Responsible Service of Alcohol (RSA)

Certification

First AID Certificate Certified Trained Barista Certified Latte Artist National Responsible Service of Alcohol (RSA) Victorian Responsible Service of Alcohol (RSA)

Timeline

Bartender/Bar Staff

Oddfellows Cafe
02.2023 - Current

Assistant Shift Manager/Leadership Transition

McDonald's
08.2021 - 01.2023

Crew Member

McDonalds Kilmore
08.2021 - 01.2023

The Kilmore International School, White St

Assumption College, St

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Jack Exell