Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
Generic

Jack Gale

Blacktown

Summary

Dynamic professional with a proven track record in client relationship management at Woolworths Supermarket. Expert in time management and scheduling, consistently enhancing customer satisfaction through effective communication and problem-solving. Achieved significant improvements in appointment setting and tutoring outcomes, demonstrating a commitment to excellence and adaptability in diverse environments.

Overview

3
3
years of professional experience

Work History

Setter

Contractor
01.2025 - Current
  • Set appointments with potential customers.
  • Prioritized tasks efficiently to ensure all potential customers were reached by the end of the day without compromising quality of service.
  • Scheduled follow up calls with potential customers to gain interest in scheduling appointments.
  • Provided potential customers with information about upcoming promotions and events to acquire interest in scheduling appointment.

Retail Cashier

Woolworths Supermarket
11.2023 - Current
  • Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
  • Collaborated with fellow cashiers to maintain adequate change funds throughout the day, minimizing disruptions at the registers.
  • Provided excellent service through active listening skills, addressing customers'' needs effectively .
  • Processed returns and exchanges with attention to detail, adhering to store policies while prioritizing customer satisfaction.
  • Addressed customer inquiries and resolved issues promptly, fostering a positive store atmosphere.

After-school Tutor

Myself
02.2024 - 09.2024
  • Improved students'' overall academic performance by providing one-on-one tutoring in various subjects.
  • Assisted students with homework assignments, ensuring timely completion and thorough understanding of concepts.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Provided homework assistance using specific curriculum and materials.

Entrepreneur

Myself
03.2022 - 04.2023

Founded and operated a small startup specializing in lawn mowing and car detailing services. This experience taught me the importance of customer satisfaction through high-quality service, efficient time management, and the ability to adapt to client needs. I also developed skills in business operations, problem-solving, and building strong customer relationships.

Education

Bachelor of Business - Marketing

Macquarie University
Sydney, NSW
05-2028

Skills

  • Time management
  • Scheduling and calendar management
  • Clear communication
  • Customer rapport
  • Data analysis
  • Excel functions
  • PowerPoint Presentation
  • Social media

Accomplishments

  • Supervised team of 3 staff members.
  • Used Microsoft Excel to develop tracking spreadsheets.
  • scaled my business through effective networking and quality of service
  • Helped all students achieve at least 60%+ on tests.

Languages

English
Native or Bilingual

Interests

  • Woodworking
  • Gym Workouts
  • Passionate about balancing physical health with mental and emotional wellness
  • Enjoy hobbies that combine physical activity with outdoor exploration


Timeline

Setter

Contractor
01.2025 - Current

After-school Tutor

Myself
02.2024 - 09.2024

Retail Cashier

Woolworths Supermarket
11.2023 - Current

Entrepreneur

Myself
03.2022 - 04.2023

Bachelor of Business - Marketing

Macquarie University
Jack Gale