Jack Germinario
Innaloo,WA
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Highly-motivated employee with desire to take on new challenges. Strong work ethic, and adaptability. Adept at working effectively unsupervised and quickly mastering new skills. Responsible and motivated, ready to apply skills in a new workplace. Ability to handle challenging work, and excellent time management skills.
Overview
9
9
years of professional experience
3
3
Certifications
Work History
Assistant Manager/Team Member – Produce
Woolworths
Innaloo
10.2021 - 12.2025
- Assisted in training new staff on customer service protocols.
- Coordinated inventory management to ensure product availability.
- Managed schedules to optimize workforce efficiency during peak hours.
- Resolved customer inquiries and complaints with effective solutions.
- Supervised daily operations including scheduling shifts, assigning duties.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Team Member – Fresh Convenience, Deli, Produce, Groceries
Woolworths
Albany
01.2021 - 08.2021
- Provided excellent customer service in busy retail environment.
- Collaborated with team members to maintain store cleanliness and organization.
- Assisted customers in locating products and answering inquiries.
- Stocked shelves and ensured products were displayed attractively.
- Followed safety protocols to ensure a safe shopping experience for customers.
- Maintained a clean and organized work area throughout shift.
Assistant Manager – Produce
Woolworths
Broome
10.2020 - 12.2020
Team Member – Produce
Woolworths
Broome
06.2017 - 01.2020
Education
Yr 12 Completion -
Broome Senior High School
Broome, WA12-2020
Skills
- Interpersonal skills
- Staff training and development
- Problem solving
- Team collaboration
- Independent work
- Time management
- Employee supervision
- Safety compliance and regulations
- Inventory management and control
- Product display techniques
- Stocktaking procedures
- Markdown and pricing strategies
- Retail operations management
- Customer service excellence
- Decision making skills
- Occupational health and safety practices
- Leadership abilities
- First aid certification
- Responsible service of alcohol
References
- Sheiven Raguru, Produce Manager, Woolworths Innaloo, 0430 227 620
- Joseph Wong, Produce Assistant Manager, Woolworths Innaloo, 0406 703 139
Skills And Training
- Certificate II Security Operations – Security Officer, 01/12/25, Integrated Security Malaga
- First Aid Certificate, 01/12/25
- Responsible Service of Alcohol Training, 01/12/25
Certification
First Aid Certificate
Timeline
Assistant Manager/Team Member – Produce
Woolworths
10.2021 - 12.2025
Team Member – Fresh Convenience, Deli, Produce, Groceries
Woolworths
01.2021 - 08.2021
Assistant Manager – Produce
Woolworths
10.2020 - 12.2020
Team Member – Produce
Woolworths
06.2017 - 01.2020
Yr 12 Completion -
Broome Senior High School