With a robust background in leadership and operational management, my role as a Senior Transport Network Operator at Auckland Transport showcased my adeptness at steering a high-performing team towards operational excellence during planned events and unforeseen incidents. Leading multiple teams, I leveraged my exceptional leadership skills to collaboratively address intricate technical challenges and enhance systems at local, national, and international levels. Overseeing critical operational activities, I directed the team to ensure stakeholder safety while upholding operational efficiency, even in challenging scenarios. I actively contributed to incident response strategies, partnering with internal and external stakeholders to diminish preventable incidents. My commitment to identifying and resolving safety risks within the Auckland Transport network, coupled with real-time communication with emergency responders, reflected my dedication to maintaining a secure and efficient transport network. My agility in adapting to diverse systems underscored my commitment to supporting the dynamic needs of the company and the team.
Complementing my impactful role at Auckland Transport, my wealth of experience in previous positions, including Dispatcher at Foodstuffs NZ, where I managed dispatching, routing, and tracking of a fleet, and various Storeperson roles, demonstrates my commitment to efficiency and compliance with Health and Safety procedures. Holding certifications in the Coordinated Incident Management System (CIMS), Essential First Aid, and Fire Warden Course, alongside being a certified forklift operator, equips me with the requisite skills and knowledge for navigating complex and challenging environments. My proficiency lies in team management, problem-solving, and effective communication, all underpinned by a robust work ethic and a dedication to continuous professional development.