Jack Jenkins
North Sydney,NSW
Summary
Dynamic leader with proven skills in staff supervision and performance improvement, honed at Woolworths and as a High School HSC Tutor at Marist Catholic College North Shore. Specializes in confidence building and complaint resolution, enhancing team efficiency and customer satisfaction. Expert in fostering skills development through targeted coaching, achieving significant advancements in learning and operational success. Proactive and caring worker with 5 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
5
5
years of professional experience
Work History
Front-End Supervisor
Woolworths
08.2019 - Current
- Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
High School HSC Tutor
Marist Catholic College North Shore
05.2023 - Current
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
Education
Bachelor of Sport And Exercise Science - Physiopherapy
University of Technology Sydney
Moore Park11.2025
High School Diploma -
Marist Catholic College North Shore
North Sydney09.2022
Skills
- Skills Development
- Confidence building
- Group tutoring
- Complaint resolution
- Team Leader
- Staff Supervision
- Performance Improvement
Timeline
High School HSC Tutor
Marist Catholic College North Shore
05.2023 - Current
Front-End Supervisor
Woolworths
08.2019 - Current
Bachelor of Sport And Exercise Science - Physiopherapy
University of Technology Sydney
High School Diploma -
Marist Catholic College North Shore
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