Jack Kelley
Loganholme
Summary
Accomplished Senior Medical Receptionist with a proven track record, adept in supervising staff and enhancing data accuracy through meticulous audits. Excelled in critical decision-making and high-level communication, significantly improving team efficiency. Experience in providing advanced life support under supervision, demonstrating exceptional ability to manage both high and low-acuity medical emergencies.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Senior Medical Receptionist
Myhealth Medical Centre
08.2021 - Current
- Responsible for training and supervising new and junior staff
- Completed clerical duties and tasks for clinic administration
- Conducted regular audits of patient records to identify errors or inconsistencies, resulting in improved data accuracy and quality.
- Handled sensitive patient data with discretion, adhering to privacy guidelines and ensuring confidentiality at all times.
- Facilitated clear communication between patients and healthcare providers, ensuring accurate information exchange.
Retail Sales Assistant
Nextra Newsagency
01.2021 - 06.2021
- Addressed customer issues tactfully, resolving any concerns while maintaining a high level of professionalism.
- Increased sales by offering advice on purchases and promoting additional products.
Education
Bachelor of Science - Paramedicine
University of Southern Queensland
Ipswich, QLD10-2025
Skills
- Experience in managing and treating high-acuity medical emergencies as a student paramedic
- High-level communication in stressful and complex situations to improve team efficiency
- Advanced life support
- Critical decision-making skills
Certification
- First Aid Certification
- CPR/AED Certification
Timeline
Senior Medical Receptionist
Myhealth Medical Centre
08.2021 - Current
Retail Sales Assistant
Nextra Newsagency
01.2021 - 06.2021
Bachelor of Science - Paramedicine
University of Southern Queensland
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